Carrier Relations Analyst
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Job Description
Carrier Relations Analyst at Vyve Broadband managing telecom partner relationships. Negotiating terms and fostering collaboration to enhance service delivery across multiple states.
Responsibilities:
- Review and respond to RFPs and quote requests from sales teams, providing competitive pricing and solutions for on-net & off-net services
- Negotiate rates, terms and conditions, and SLAs with third-party partners, ensuring compliance with company policies and objectives
- Maintain and update our building list and rate cards for each vendor, ensuring accuracy and consistency
- Track and report on the performance and quality of quotes and installations, identifying and resolving any issues or disputes
- Develop and maintain strong relationships with our partners, fostering trust and collaboration
- Research and evaluate new off-net opportunities and vendors, expanding our network coverage and capabilities
- Review off-net partner invoices for accuracy
- Manage off-net inventory records and process commissions for Channel Partners
Requirements:
- Bachelor’s degree in Business, Finance, Engineering, or related experience
- Minimum 2 years of experience in telecom carrier relations, pricing, or procurement
- Strong knowledge of telecom products and services, such as Ethernet, IP, Wavelengths, Dark Fiber, etc.
- Excellent negotiation and communication skills, both written and verbal
- Proficiency in Microsoft Office, especially Excel and PowerPoint, Salesforce.com
- Detail-oriented, analytical, and problem-solving skills
- Ability to work independently and as part of a team
- Ability to multitask and prioritize in a fast-paced environment
- Results oriented with roll-up-the-sleeves attitude – proven ability to execute
- Strong, relentless attention to details
- Entrepreneurial spirit, mindset and strong work ethic are a must
- Proactive and self-directed
Benefits:
- A friendly and fun work environment
- Communication and training
- Great benefits package
- A culture that encourages growth
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