Centralized Staffing & Scheduling Program Coordinator
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Job Description
Healthcare staffing coordinator optimizing Mercy Health’s centralized staffing and scheduling technology. Supporting ROC workflows, training, reporting, and KPI improvement across Ohio.
Responsibilities:
- Optimize and support the Resource Optimization Centers (ROC) across Bon Secours Mercy Health
- Collaborate with ROC leaders, Human Resources Technology & Systems, and other stakeholders to recommend workflow and technology optimizations
- Attend staffing and scheduling councils to review challenges, successes, and best practices and develop recommendations
- Provide expert input into training materials for staffing, scheduling, and timekeeping processes
- Provide technology training to new nurse leaders and others
- Optimize ROC standard operating procedures using experience and evidence-based practice
- Assist with adding new departments to ROC oversight, including technology configuration and resource needs
- Evaluate and recommend technology optimization by analyzing reports and trends and gathering stakeholder feedback
- Monitor and evaluate ROC KPIs and identify areas of opportunity
- Produce reporting for ROC metrics and technology utilization
- Contribute to technology configuration for reporting
Requirements:
- Associate degree in business, Healthcare, or related field (required)
- Combination of post-secondary education and experience in lieu of degree will be considered
- 2 years of experience working in advanced scheduling or staffing for acute healthcare environments (required)
- Healthcare scheduling and staffing technology experience
- Experience working with UKG Dimensions staffing and scheduling platform (preferred)
- Experience working in centralized staffing office model (preferred)
Benefits:
- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
- Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
- Tuition assistance, professional development and continuing education support
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