Change Management Partner
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Job Description
Change Management Partner driving enterprise-wide change initiatives supporting various departments. Leading change management efforts and ensuring successful adoption and sustainability of changes across the organization.
Responsibilities:
- Plan for Change (Get Started Phase)
- Partner with the sponsor to lead the change assessment
- Lead the development of the creation of the change strategy
- Identify change implications
- Manage Change (Align Phase)
- Work with project management resources to align change management plan with program/project plan
- Lead the creation of the initial stakeholder assessment
- Validate stakeholder analysis with business leaders
- Continually revise and update stakeholder assessment through lifecycle of project
- Develop sponsorship plan with change sponsor and support sponsor activities
- Facilitate the creation of the change story with change sponsor and project team
- Lead the development of the communication strategy for the project
- Identify risk and resistance and provide coaching to business leaders
- Manage Change (Develop Phase)
- Develop communication plan
- Oversee execution of communication plan, including providing updates to the plan and ensuring project awareness of the communication plan. Assist in developing communications as needed.
- Develop and ensure execution of stakeholder management activities and change plan
- Provide coaching to business leaders, sponsors and project leaders on effective change management activities
- Partner with training lead to develop audience analysis if training is required
- Define and help administer change readiness assessments (user readiness/user support)
- Partner with business sponsor to develop deployment strategies
- Identify readiness risks and identify mitigation strategies
- Reinforce Change – (Transition Phase & Sustain Phase)
- Partner with business leaders to develop reinforcement plan
- Implement corrective actions and celebrate success
- Participate in project team meetings (daily/weekly)
- Participate in stakeholder, steering committee and sponsor meetings.
- Provide weekly status reports to project team
- Present in team meetings, leadership meetings, and town halls.
Requirements:
- 3-5 years of dedicated change management experience
- Prosci Certified Change Practitioner required
- Critical thinking skills
- Problem solving skills
- Strong communication skills
- Presentation skills
- Strong facilitation skills
- Multitasking skills
- Ability to engage at all levels of the organization – SVP to associate
- Bachelor's Degree in Business or related field preferred
- Financial Services industry experience preferred
- Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.
Benefits:
- Medical, dental, vision and life insurance
- Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
- Tuition reimbursement up to $5,250/year
- Business-casual environment that includes the option to wear jeans
- Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
- Paid volunteer time — 16 hours per calendar year
- Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
- Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.
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