Senior Site Partner

Posted 1ds ago

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Job Description

Senior Site Partner supporting key investigator sites in clinical research for ICON. Building relationships, facilitating communication, and enhancing study performance across clinical operations.

Responsibilities:

  • Building and maintaining strong, long-term relationships with key investigator sites, acting as their primary ICON point of contact
  • Supporting sites across multiple studies by facilitating communication, addressing operational challenges, and escalating issues as needed
  • Collaborating with clinical operations, feasibility, and project teams to align site capabilities with study opportunities
  • Gathering and sharing site feedback and insights to inform protocol design, feasibility assumptions, and process improvements
  • Monitoring performance metrics for partnered sites, including start-up timelines, recruitment, and quality, and driving improvement actions
  • Contributing to site engagement strategies, tools, and best practices to enhance the overall site experience

Requirements:

  • Bachelor’s degree in life sciences, healthcare, or a related field, or equivalent clinical research experience
  • Minimum 4+ years of SSU experience within CRO/Pharma
  • Substantial experience in clinical research with strong exposure to site management, site partnerships, or site-facing roles
  • Excellent relationship-building and stakeholder management skills, with credibility among investigators and site staff
  • Good understanding of clinical trial operations, site processes, and key drivers of recruitment and quality
  • Strong communication and problem-solving skills, with a proactive, solutions-oriented mindset
  • Ability to manage multiple sites and studies in a matrixed environment while maintaining a high level of service and responsiveness

Benefits:

  • Competitive base salary and performance related incentives
  • Health and wellbeing programmes including medical, dental, and vision coverage where applicable
  • Retirement and pension plans
  • Life assurance and disability coverage
  • Employee assistance programmes and wellbeing resources
  • Learning and development opportunities through structured training and career pathways