Claims Representative, Auto
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Job Description
Analyzing and processing low to mid-level auto claims at Sedgwick, a global risk management leader. Collaborating with clients and insured for timely resolutions while ensuring accurate documentation in claim files.
Responsibilities:
- Analyze and process low to mid-level auto and transportation claims.
- Processes auto property damage and lower level injury claims; assesses damage, makes payments, and ensures claim files are properly documented and correctly coded based on the policy.
- Develops and maintains action plans to ensure state required contract deadlines are met and to move the file towards prompt and appropriate resolution.
- Identifies and pursues subrogation opportunities; secures and disposes of salvage.
- Communicates claim action/processing with insured, client, and agent or broker when appropriate.
- Maintains professional client relations.
- Performs coverage, liability, and damage analysis on all claims assignments.
- Performs other duties as assigned.
- Supports the organization's quality program(s).
Requirements:
- Bachelor's degree from an accredited college or university preferred.
- Secure and maintain the State adjusting licenses as required for the position.
- Familiarity with personal and commercial lines policies and endorsements
- Ability to review and assess Property Damage estimates, total loss evaluations, and related expenses to effectively negotiate first and third party claims.
- Knowledge of total loss processing, State salvage forms and title requirements, preferred
- Excellent oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Good interpersonal skills
- Ability to work in a team environment
- Ability to meet or exceed Service Expectations
Benefits:
- medical
- dental
- vision
- 401k and matching
- PTO
- disability and life insurance
- employee assistance
- flexible spending or health savings account
- other additional voluntary benefits
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