Property Claims Representative
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Property Claims Representative investigating and resolving property claims for Preferred Mutual Insurance. Evaluating coverage, liability, damages, reserves, and subrogation opportunities.
Responsibilities:
- Investigate and resolve property claims promptly and fairly
- Evaluate files for accurate and timely claim reserving
- Manage indemnity and loss expenses
- Conduct investigations to determine liability and claim valuation
- Adjust schedules to accommodate customer needs and fluctuations in work volume
- Handle claims of moderate severity and complexity with authority up to $45,000
- Manage claim procedures, file administration, documentation, and reporting
- Apply knowledge of Preferred Mutual products and coverages
- Meet file quality standards established by internal and external audits
- Maintain workload according to Key Performance Driver standards
- Identify fraud indicators and use claim-management data to inform decisions
- Handle low- to moderate-complexity property losses
- Review Independent Adjuster and vendor reports to determine coverage positions
- Review estimates for accuracy and identify reserve-change triggers
- Draft basic coverage position letters
- Identify and pursue third-party contribution and recovery, including subrogation
- Handle litigated or potentially litigated files and coordinate management involvement
- Build relationships with internal and external business partners
- Partner with Independent Adjusters and stakeholders to deliver positive customer experiences
- Participate in discussions with Marketing and Agency personnel
- Participate in training efforts for new hires and existing staff
Requirements:
- High School Diploma or Equivalent
- Bachelor's degree preferred
- 2 or more years of experience in property claim handling and processing
- Progress toward attaining one professional designation preferred, such as AIC, CPCU, or SCLA
- Exceptional active listening skills and effective oral and written communication skills
- Ability to make timely, definitive, fact-driven decisions
- Strong time and project management skills
- Collaboration, group decision making, problem solving, and negotiation skills
- Integrity in duties and interactions
- Proficiency in Preferred Mutual technology platforms, including Windows, Microsoft Office Suite, Outlook, and internet-based applications
- Working knowledge of building materials and construction techniques
- Knowledge of Personal Lines policies and understanding of Commercial Lines policies
- Ability to recognize applicable coverages, endorsements, and exclusions
- Ability to independently draft basic coverage position letters and identify applicable policy citations
- Understanding of subrogation and third-party contribution and recovery
- Ability to handle litigated or potentially litigated files
Benefits:
- Short-term disability, long-term disability, and life insurance coverage at no cost
- Optional enhanced life insurance and critical illness plans
- 401k plan with employer contribution regardless of employee contribution
- Cash-balance pension plan
- Student Loan Repayment Assistance
- Short-term incentive plan for all employees
- 25 days of paid time off at hire, prorated in the first year
- 7 days of paid sick leave
- 10 paid company holidays
- Personalized paid time off after 3 years
- Access to 26 BetterHelp therapist sessions each year for employee and up to 5 dependents
- Access to BetterHelp group and digital resources
- Family First caregiving assistance, including elder care, legal and financial challenges, and insurance and Medicare navigation
- Medical, dental, and vision coverage options beginning on the first day of employment
- Health Savings Accounts with employer contribution
- Professional development opportunities
- Great work environment and challenging careers
Similar Jobs
Commercial Auto Claims Representative – Pre-Suit Bodily Injury
Commercial auto claims adjuster handling pre-suit bodily injury investigations, coverage analysis, and injury valuation. Resolving claims remotely for Berkshire Hathaway’s biBerk commercial insurance business.
Senior Claims Representative
Senior Claims Representative managing high-exposure workers’ compensation claims for MEM Insurance. Leading investigations, settlements, compliance, reporting, and adjuster development.
Claims Coordinator
Claims Coordinator processing healthcare claims for Machinify’s AI-powered health plan platform. Reviewing documents, entering claim data, routing files, and ensuring HIPAA-compliant processing.
Auto Commercial Claims Adjuster
Commercial claims adjuster managing transportation physical damage claims for Reserv’s AI-driven insurtech platform. Investigating losses, negotiating settlements, and coordinating repairs, recovery, and total-loss outcomes.
Senior Claims Specialist
Senior Claims Specialist managing complex workers’ compensation claims for CorVel, a national risk-management solutions provider. Investigating claims, managing litigation and recoveries, and negotiating outcomes remotely in California.
Executive Claims Specialist, Bodily Injury
Executive Claims Specialist overseeing TPA-managed bodily injury, PIP, and property damage rideshare claims. Controlling litigation costs and improving claims outcomes for specialty insurer Crum & Forster.
Executive Claims Specialist, PIP
Executive Claims Specialist providing technical oversight of PIP/no-fault claims for Crum & Forster’s specialty insurance programs. Auditing TPA claim handling, evaluating complex exposures and guiding litigation, arbitration and compliance.
Senior Claims Analyst
Senior Claims Analyst handling complex casualty and environmental insurance claims for One80 Intermediaries. Investigating coverage, managing litigation, and resolving claims remotely in Massachusetts.
Senior Workers Comp Claims Specialist
Senior Workers’ Compensation Claims Specialist managing complex California claims for National Interstate, a commercial transportation insurer. Fully remote from the USA, handling investigations, settlements, reserves, and litigation matters.
Claims Adjuster – Commercial Auto Claims
Claims Adjuster managing complex commercial auto, bodily injury, and physical damage claims. Supporting a world-class asset-based carrier’s safety, compliance, litigation, and vendor processes.
Senior Claims Representative – Transportation
Senior claims representative managing complex commercial auto claims for Berkley Small Business Solutions. Handling coverage, investigations, reserves, settlements, vendors, and mentoring across jurisdictions.
Cargo Claims Specialist
Cargo Claims Specialist processing cargo claims for Trinity Logistics’ freight operations. Providing solutions and customer-carrier claims expertise while working remotely.
Claims Examiner II
Claims Examiner II adjudicating healthcare claims for HealthEdge’s health insurance technology platform. Reviewing coding, coverage criteria, and system edits while mentoring team members.
Claims Examiner II
Claims Examiner II adjudicating healthcare claims for HealthEdge’s health insurance technology platform. Reviewing coding, coverage criteria, and payment accuracy while mentoring team members.
Claims Examiner – Workers Compensation, OR Cert Preferred
Remote workers compensation claims examiner adjudicating complex Oregon claims for Sedgwick. Investigating exposures, negotiating settlements, and communicating claim activity with clients and claimants.
Liability Claims Adjuster – Premises, Auto, Bodily Injury
Liability Claims Adjuster investigating and resolving auto and general liability claims for CCMSI, a third-party administrator. Managing bodily injury, premises, litigation, reserves, and settlements remotely.
Third Party Liability Claims Specialist
Third Party Liability Claims Specialist reviewing litigation accounts, liens, and settlements. Supporting Revecore’s hospital revenue recovery services through insurance and attorney coordination.
Claims Associate – Roofing, Property Claims
Remote Claims Associate coordinating inspections, dispatch, and communications for Hancock Claims Consultants’ residential and commercial property claims. Supporting fast-paced catastrophe events and policyholder service.
Crop Claims Representative, Northwest North Dakota
Crop claims representative assessing agricultural losses and settlements for Great American Insurance. Fully remote in Northwest North Dakota, with field inspections and up to 40% territory travel.
Crop Claims Representative
Remote crop claims representative evaluating agricultural claims for Great American Insurance in Eastern South Dakota. Investigating fields, determining settlements, and traveling up to 40% within the territory.