Client Development Executive – Waste/Recycling/Sustainability
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Job Description
Client Development Executive managing client relationships and waste-diversion projects for Northstar Recycling. Analyzing programs, reducing costs, and improving recycling efficiency across client facilities.
Responsibilities:
- Manage a group of Northstar Recycling clients as the lead contact
- Maximize profits and client retention rates
- Provide customer service and identify and implement landfill diversion, cost-savings, and efficiency projects
- Maintain and build professional relationships with external site contacts
- Serve as a point of escalation for urgent service issues
- Develop creative solutions for waste and recycling programs
- Manage workload and identify projects aligned with Northstar performance objectives
- Analyze historic data and optimize services to recommend waste program improvements
- Strategically price commodities and train clients on recycling best practices
- Coordinate installation and removal of waste and recycling equipment
- Identify, manage, and implement cost savings, gross profit, and landfill diversion projects
- Conduct on-site and phone waste audits with manufacturing and Distribution Center sites
- Travel throughout North America approximately 25% of the time for client site visits
Requirements:
- Bachelor’s Degree OR 2 years of professional experience in the waste and recycling industry
- Strong interpersonal and analytical skills
- Strategic thinking skills
- Strong sense of personal responsibility and idea execution
- Excellent organizational and time management skills
- Cross-departmental collaboration skills
- Adaptability in a dynamic environment
- Strong decision-making skills and high level of attention to detail
- Strong customer service capability
- Ability to build strong relationships with external clients and navigate challenging interpersonal dynamics
- Ability to prioritize and manage multiple simultaneous projects with internal and external teams
- Ability to synthesize quantitative data efficiently
- Problem-solving, resourcefulness, accountability, and adaptability
- Reliability and ability to track and follow up on tasks
- Ability to travel throughout North America approximately 25% of the time
- Valid driver’s license and clean driving record required as a condition of employment
- Must be authorized to work for any employer in the U.S.
- Employer visa sponsorship is unavailable
Benefits:
- Comprehensive benefits package
- Employer contribution to health, dental, and vision insurance premiums
- 401(k) retirement plan
- 100% match of the first 4% of pay contributed to the 401(k), immediately vested
- Company-sponsored short-term, long-term, and life coverage
- Supplemental and voluntary benefit programs
- Competitive PTO package including vacation time, sick time, 7 observed federal holidays, and 3 floating holidays
- Additional time off each year for volunteer efforts
- Fully remote working environment
- Virtual culture and teambuilding events
- Professional development opportunities
- Formal Mentorship programs
- Affinity Groups
- DEIB Employee Resource Group (ERG)
- Coaching culture
- Opportunities for promotion and meaningful growth
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