Clinical Account Specialist
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Job Description
Clinical Account Specialist launching Ionis RNA medicines and growing sHTG treatment across Puerto Rico. Engaging healthcare providers, managing strategic accounts, and improving patient care.
Responsibilities:
- Support the launch and ongoing growth of Ionis’s first wholly owned commercial product within the assigned territory
- Engage key customers and accounts, identify opportunities to improve patient care, and build partnerships across the healthcare ecosystem
- Build, maintain, and leverage local healthcare networks to develop and execute effective business plans
- Educate healthcare professionals and office staff about sHTG disease awareness, diagnostic pathways, and treatment
- Provide value-added resources and HCP/patient support materials and programs
- Participate in conferences, congresses, and scientific meetings
- Gather market insights, profile accounts, and provide feedback to field leadership and marketing
- Understand local referral networks and identify, validate, and document potential HCPs treating sHTG patients
- Develop and execute customer-focused territory strategic account plans
- Build focused tactics for endocrinologists, cardiologists, PCPs, and other relevant specialties
- Adjust territory strategies to meet business goals
- Participate in field meetings and training programs
- Complete label certification, compliance training, and customer engagement policy training
- Collaborate with cross-functional teammates to address customer needs and maintain high standards for customer and patient experience
- Share customer engagement learnings with field team members and leadership
- Use available platforms and technology to engage customers through multiple channels
- Partner on accounts involving patients seen by multiple specialties and geographies
Requirements:
- Valid U.S. driver’s license and driving record in compliance with company standards
- Bachelor’s Degree
- 5+ years of experience in Pharma sales
- Experience in new product launches
- Experience with account-based selling
- HCP and IDN engagement experience
- Cross-functional field team coordination experience
- Prior experience independently managing a sales territory
- Background in cardiology, endocrinology, and other sub-specialties that treat FCS patients
- Injectable experience preferred
- Familiarity with treating cardiometabolic and lipid-related diseases such as severe hypertriglyceridemia (sHTG)
- Established relationships with key opinion leaders (KOLs) and major accounts
- Ability to analyze market data and develop territory strategies
- Record of navigating complex accounts and aligning solutions with patient needs
- Strong clinical knowledge and commitment to addressing patient needs
Benefits:
- Excellent benefits package
- Highly competitive benefits
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