Clinical Specialist, ENT
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Job Description
Clinical Specialist supporting Medtronic’s ENT surgical technologies across Central Pennsylvania. Providing surgical coverage, clinical training, troubleshooting, and account support.
Responsibilities:
- Support Ear, Nose and Throat therapies through surgical coverage, follow-up support, troubleshooting, customer service, and education
- Represent Medtronic during surgical procedures and ensure required equipment and products are available
- Support device selection, programming, implantation, and testing of device systems
- Provide clinical support during surgeries and follow-ups in hospitals and clinics
- Respond to technical inquiries from customers, patients, and colleagues
- Maintain working knowledge of competitive products
- Educate and train physicians, hospital personnel, and office staff on products and therapies
- Assist Management and Sales Training with training new district employees
- Complete required event reporting and documentation using Medtronic technology tools
- Place orders for pending purchase orders and product replacements and collect purchase orders for covered cases
- Manage inventory provided for case coverage
- Contribute to quarterly goals for district and national initiatives
- Partner with sales representatives to achieve territory and district business goals and document quarterly activities
- Visit accounts to replenish literature and maintain relationships with office staff
- Use mobile phone, iPad, and PC tools
- Manage personal expenses and budget
- Follow quality policies, work procedures, and quality-system requirements
- Drive to multiple accounts throughout the Central Pennsylvania territory
Requirements:
- High School Diploma or GED with a minimum 6 years of clinical or medical sales experience; or Associate’s Degree with a minimum 4 years of clinical or medical sales experience; or Bachelor’s degree with a minimum of 2 years of clinical or medical sales experience
- Reside within the assigned territory
- Valid driver's license and active vehicle insurance policy
- Unrestricted U.S. work authorization at the time of hire and for the duration of employment
- Ability to serve as primary resource for scheduled and unscheduled clinical events
- Ability to work weekends, evenings, nights, and overnight travel when required
- Ability to work efficiently and autonomously with little direction
- Ability to attend national meetings, district meetings, and training
- Ability to wear a 7–9 lbs protective lead apron for extended periods
- Ability to lift up to 40 lbs
- Ability to sit, stand, and/or walk for 8+ hours per day
- Ability to bend/stoop, squat, and balance frequently
- Close vision, distance vision, depth perception, and ability to adjust focus
- Ability to drive approximately 50% of the time within the assigned territory
- For baccalaureate degrees earned outside the United States, a degree satisfying 8 C.F.R. § 214.2(h)(4)(iii)(A) is required
Benefits:
- Sales Incentive Plan (SIP)
- Health insurance
- Dental insurance
- Vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps global well-being program
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan for eligible employees
- Reasonable accommodations for qualified individuals with disabilities
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