Principal Field Clinical Specialist – Mitral & Tricuspid
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Job Description
Principal clinical specialist supporting Medtronic’s minimally invasive mitral and tricuspid heart-device programs. Providing clinical study, technical, site-management and physician-training support.
Responsibilities:
- Provide day-to-day field clinical study support, technical and education support, and site management, coordination and training for Mitral and Tricuspid Therapies clinical programs
- Promote clinical programs through investigator education, new technologies and case support to achieve safe patient outcomes and company objectives
- Conduct on-site education and/or consulting
- Support field personnel in providing outcomes and service for Medtronic customers
- Partner with cross-functional teams to develop and execute enrollment plans
- Participate in conventions, forums and meetings to increase product awareness
- Provide customer case and education support with Therapy Development Management
- Identify and facilitate growth opportunities with the Clinical Support Team
- Serve as a technical resource for a specific medical product or solution
- Assist in clinical study procedures, including Intrepid TMVR/TTVR device preparation and case support
- Provide technical support, device and system troubleshooting, device suitability and patient-selection support
- Provide comprehensive support involving echocardiography, angiography and CT imaging modalities
- Provide clinical-site product feedback for engineering designs and enhancements and support research and development
- Develop and maintain customer relationships and enrollment support with assigned sites
- Establish and maintain relationships with principal investigators, research coordinators, operating room/cath lab staff, nursing units, decision makers and administrative staff
- Serve as point of contact during patient screening and enrollment and collect required screening materials
- Coordinate communication for shipping and return of products according to Medtronic policy
- Assist with development and delivery of physician training materials, simulations, benchtop models, didactic sessions and case studies
- Educate and train customer sites on technical matters through training sessions, in-service programs, seminars and symposiums
- Provide training and resources for procedure certification and activation
- Educate, mentor and train internal Medtronic employees
Requirements:
- High school diploma/degree with a minimum of 8 years of clinical support, or Associate degree with a minimum of 6 years of clinical support, or Bachelor’s degree with a minimum of 4 years of clinical support, or Advanced degree with a minimum of 2 years of clinical support
- Ability to travel approximately 75%, including international travel
- Ability to work in Cath Labs or Operating Rooms with radiation exposure
- Ability to conduct company business outside of the typical Monday through Friday, 8:00am to 5:00pm, work-schedule
- Able to lift 20 pounds
- Hearing, sight and speaking ability
- Ability to use computers and CT reconstruction programming
- Ability to travel extensively by car and plane
- Ability to sit and stand for 8 hours/day
- Wear lead apron for long periods of time (2-3hrs on average)
- Ability to operate a moving vehicle
- Must be able to wear all required personal protective equipment (PPE)
- Must have a valid driver's license and active vehicle insurance policy; driving record will be reviewed
- Ability to travel with overnight stay up to 75% of the time, including international travel
- For Baccalaureate degrees earned outside of the United States, a degree satisfying 8 C.F.R. § 214.2(h)(4)(iii)(A) is required
- 3+ years Structural Heart industry field experience (preferred)
- Experience with echocardiographic imaging of the mitral and/or tricuspid valve (preferred)
- Experience using CT segmentation & analysis software, such as 3Mensio (preferred)
- Experience with trans-septal procedures including TMVR or LAAC or other adjacent therapies (preferred)
- Clinical Research experience, including coordinating multi-center trials, and/or significant structural heart field experience (preferred)
- Experience presenting, writing and teaching clinical and medical information (preferred)
- Experience with group presentations and interventional/surgical cardiac procedures (preferred)
- Experience in Good Clinical Practice (GCP) and/or regulatory compliance guidelines for clinical trials (preferred)
- Proficient in MS Office applications: Excel, PowerPoint, Word, MS Project or similar scheduling software, and project management techniques and tools (preferred)
- U.S. work authorization; sponsorship is offered for Principal-level roles and above
Benefits:
- Competitive Salary and flexible Benefits Package
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
- Paid sick time, as required under applicable state law, for temporary employees
- Reasonable accommodations for qualified individuals with disabilities
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