Principal Field Clinical Specialist – Mitral & Tricuspid
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Job Description
Medtronic Principal Field Clinical Specialist supporting mitral and tricuspid device studies, clinical cases and customer training. Remote role covering Georgia, Tennessee, Alabama, Kentucky and Cincinnati with extensive travel.
Responsibilities:
- Provide day-to-day field clinical study support for Mitral and Tricuspid Therapies clinical programs
- Provide technical and educational support, site management, coordination and training
- Promote clinical programs through investigator education, new technology education and case support
- Conduct on-site education and/or consulting
- Support field personnel in achieving customer outcomes and service
- Partner with cross-functional teams to develop and execute enrollment plans
- Participate in conventions, forums and meetings to increase product awareness
- Provide customer case and education support with Therapy Development Management
- Identify and facilitate growth opportunities with the Clinical Support Team
- Serve as a technical resource for medical products and solutions
- Assist in clinical study procedures, including Intrepid TMVR/TTVR device preparation and case support
- Provide technical support, device and system troubleshooting, and support for device suitability and patient selection
- Provide support involving echocardiography, angiography and CT imaging modalities
- Give clinical-site product performance feedback for engineering designs and enhancements
- Support research and development in evaluating new product concepts and modifications
- Develop and maintain customer relationships and enrollment support with assigned sites
- Establish and maintain relationships with principal investigators, research coordinators, operating room/cath lab staff, nursing units and administrative staff
- Serve as point of contact during patient screening and enrollment and collect required screening materials
- Coordinate product shipping and returns between internal and external customers
- Assist in developing and delivering physician training materials, simulations, didactic sessions and case studies
- Train customer sites on Medtronic products through individual sessions, in-service programs, seminars and symposiums
- Provide training and resources for procedure certification and activation
- Educate, mentor and train internal Medtronic employees
Requirements:
- High school diploma/degree with a minimum of 8 years of clinical support experience, or Associate degree with a minimum of 6 years, or Bachelor’s degree with a minimum of 4 years, or Advanced degree with a minimum of 2 years
- Ability to travel approximately 75%, including international travel
- Ability to work in Cath Labs or Operating Rooms with radiation exposure
- Ability to work outside the typical Monday–Friday, 8:00am–5:00pm schedule
- Able to lift 20 pounds
- Hearing, sight and speaking ability
- Ability to use computers and CT reconstruction programming
- Ability to travel extensively by car and plane
- Ability to sit and stand for 8 hours/day
- Ability to wear a lead apron for long periods of time
- Ability to operate a moving vehicle
- Must be able to wear all required personal protective equipment (PPE)
- Must have a valid driver’s license and active vehicle insurance policy
- Ability to travel with overnight stays up to 75% of the time, including international travel
- For baccalaureate degrees earned outside the United States, a degree satisfying 8 C.F.R. § 214.2(h)(4)(iii)(A) is required
- 3+ years of Structural Heart industry field experience (preferred)
- Experience with echocardiographic imaging of the mitral and/or tricuspid valve (preferred)
- Experience using CT segmentation and analysis software such as 3Mensio (preferred)
- Experience with trans-septal procedures including TMVR or LAAC (preferred)
- Clinical research experience, including coordinating multi-center trials (preferred)
- Experience presenting, writing and teaching clinical and medical information (preferred)
- Experience with group presentations and interventional/surgical cardiac procedures (preferred)
- Experience with Good Clinical Practice and/or regulatory compliance guidelines for clinical trials (preferred)
- Proficiency in MS Office applications, MS Project or similar scheduling software, and project management techniques and tools (preferred)
- U.S. work authorization requirements apply
Benefits:
- Sales Incentive Plan (SIP)
- Health, dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps global well-being program
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
- Paid sick time for temporary employees, as required under applicable state law
- Reasonable accommodations for qualified individuals with disabilities
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