Clinical Outreach Specialist
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Clinical outreach specialist driving adolescent and family behavioral-health referrals across North Carolina for BrentCare. Building clinician, school, hospital, and community partnerships to increase admissions.
Responsibilities:
- Build and deepen relationships with clinicians, physicians, schools, hospitals, and community organizations across North Carolina
- Serve as a trusted resource for adolescent and family behavioral health care
- Guide referents and families from the first call through admission when BrentCare is the right fit
- Help families find appropriate vetted alternatives when BrentCare is not the right fit
- Conduct face-to-face meetings to understand referent needs, address treatment barriers, and establish BrentCare as a go-to partner
- Deliver presentations, continuing education events, and workshops for clinical, school, and community audiences
- Represent BrentCare at conferences, networking events, and professional gatherings, including some evenings and weekends
- Coordinate facility tours and referent visits to BrentCare programs
- Develop and execute a written North Carolina territory plan with referral and admissions targets
- Analyze referral patterns and CRM data to prioritize accounts, identify new channels, and recover lapsed referents
- Identify key decision-makers across outpatient practices, psychiatric hospitals, pediatricians, school systems, EAPs, and military networks
- Build a consistent in-person call cadence and meet or exceed monthly referral and admissions goals
- Respond to referral inquiries and support referring professionals and families through admission
- Partner with Admissions and Clinical teams to provide a seamless experience for families
- Explain the treatment process and early stages of care to families
- Maintain knowledge of regional behavioral health resources and recommend appropriate alternatives
- Log KPI activity in the CRM
- Collaborate with Marketing on collateral, digital content, and event strategy
- Stay current on adolescent mental health, substance use treatment, and the competitive landscape
Requirements:
- Must reside in North Carolina; Charlotte or Raleigh metro preferred
- Bachelor's degree in social work, psychology, counseling, marketing, or a related field
- 1+ year experience in business development, clinical outreach or healthcare sales, or 3+ years of relevant industry experience
- Working knowledge of adolescent development, mental health, and substance use disorders
- Strong presentation, communication, and relationship-building skills, with a compassionate approach to families in crisis
- Proficiency with CRM systems and comfort using data to guide strategy
- Ability to travel regularly throughout North Carolina, with occasional overnight travel within NC and to BrentCare facilities
- Valid driver's license and reliable transportation
Benefits:
- Occasional overnight travel within North Carolina and to BrentCare facilities
- Valid driver's license and reliable transportation
Similar Jobs
Clinical Application Specialist – General Imaging
Clinical Applications Specialist delivering General Imaging Ultrasound demonstrations and training for GE HealthCare customers in New York City. Supporting clinical adoption, protocols, customer outcomes, and sales.
Clinical Specialist, Surgical Oncology
Clinical Specialist promoting AngioDynamics’ NanoKnife oncology products across Northern California. Providing clinical education, case coverage, technical support and customer training.
Clinical Specialist, Sonographer
Clinical Specialist demonstrating and implementing FUJIFILM Sonosite point-of-care ultrasound products. Supporting sales, customer training, adoption, and post-sales relationships across North Carolina.
Clinical Specialist, North FL - Jacksonville
Clinical Specialist supporting HistoSonics’ non-invasive histotripsy therapy in North Florida. Providing procedural expertise, physician onboarding, site launches, and clinical adoption support.
Clinical Specialist
Clinical Specialist supporting HistoSonics’ non-invasive histotripsy therapy. Providing procedural expertise, site launches, physician onboarding, and clinical adoption across Minnesota and Wisconsin.
Clinical Account Specialist
Field-based Clinical Account Specialist launching Ionis RNA medicines in Puerto Rico. Educating healthcare providers and building strategic accounts for severe hypertriglyceridemia treatment.
Clinical Account Specialist
Clinical Account Specialist launching Ionis RNA medicines and growing sHTG treatment across Puerto Rico. Engaging healthcare providers, managing strategic accounts, and improving patient care.
Clinical Specialist, ENT
Clinical Specialist supporting Medtronic’s ENT surgical technologies across Central Pennsylvania. Providing surgical coverage, clinical training, troubleshooting, and account support.
Licensed Clinical Intake Specialist
Licensed Clinical Intake Specialist conducting adolescent intake consultations for Adolescent Wellness Academy. Assessing safety, treatment fit, and care needs for PHP and IOP referrals.
Clinical Quality Specialist
Clinical Quality Specialist auditing Vynca’s Enhanced Care Management documentation and clinical quality. Translating findings into training, remediation, and audit readiness.
Senior Clinical Quality and Safety Specialist, RN
Senior RN quality specialist improving clinical safety and complaint resolution for Prenuvo’s proactive whole-body MRI platform. Leading incident reviews, root-cause analyses, and quality improvement initiatives.
Clinical Strategy Specialist
Clinical Strategy Specialist helping rural healthcare organizations improve care through evidence-based strategy. Analyzing healthcare data, facilitating planning, and delivering education and transformation support.
Clinical Systems Specialist
Clinical Systems Specialist administering Veeva eTMF and CTMS for Waters, a life sciences analytical technology company. Supporting compliant clinical operations, reporting, training, and system optimization.
Clinical Specialist, Sonographer
Clinical Specialist supporting FUJIFILM Sonosite, a point-of-care ultrasound technology company. Demonstrating products, training healthcare customers, and driving adoption across New Jersey.
Clinical Solutions Specialist
Clinical Solutions Specialist managing Epic clinical applications, governance, security, and vendor relationships for Family Health Centers. Supporting compliant, reliable clinical technology and care delivery workflows.
Clinical Specialist
Clinical Specialist supporting Saluda Medical’s Evoke closed-loop neuromodulation system. Providing hospital-based case support, physician training, programming, and patient follow-up across Raleigh.
Clinical Outreach Specialist
Clinical Outreach Specialist connecting complex-care clients with Vynca’s Enhanced Care Management services. Conducting high-volume outreach, chart reviews, assessments, and care coordination remotely.
Clinical Specialist
Clinical Specialist supporting Dutch healthcare professionals with Allergan Aesthetics products. Delivering tailored clinical education, training, workshops, and compliant injection-technique guidance.
Principal Field Clinical Specialist – Mitral & Tricuspid
Principal clinical specialist supporting Medtronic’s minimally invasive mitral and tricuspid heart-device programs. Providing clinical study, technical, site-management and physician-training support.
Principal Field Clinical Specialist – Mitral & Tricuspid
Medtronic Principal Field Clinical Specialist supporting mitral and tricuspid device studies, clinical cases and customer training. Remote role covering Georgia, Tennessee, Alabama, Kentucky and Cincinnati with extensive travel.