Clinical Specialist, TEG – MN, ND, SD
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Job Description
Clinical Specialist driving TEG medical-device adoption across Minnesota, North Dakota, and South Dakota. Training clinicians, supporting hospital go-lives, and expanding field-sales accounts.
Responsibilities:
- Function as the TEG product line Clinical Specialist for customers
- Drive utilization and expansion of the TEG product line at existing customer sites within the defined territory
- Support account-management sales processes through clinical education and ongoing case support
- Manage the existing TEG customer territory
- Increase product usage and expand the customer base through clinical education and revenue growth
- Train new and existing customers on all product and clinical aspects of the TEG line
- Provide onsite support for laboratory, critical care, and operating-room applications
- Provide clinical expertise to establish TEG as a standard of care within accounts
- Expand TEG applications, achieve annual sales AOP, and develop clinician relationships
- Visit hospital accounts, identify and train clinical champions, and build relationships with key decision makers
- Provide dedicated onsite support for new customers going live, including after-hours support
- Investigate and resolve technical, operational, and clinical customer concerns with cross-functional teams
- Maintain CRM records for the assigned area and customers
- Support VAD/ECMO, Trauma, cardiovascular, high-risk obstetrics, liver transplant, vascular, and critical-care clinicians
- Understand the competitive landscape and convert existing-account business to TEG
- Collaborate with Account Managers on key-account expansion and revenue forecasting
- Provide regional and national tradeshow support
- Drive demand for device, software, and add-on device upgrades
- Support laboratory installation, validation, verification, training, competency, SOP, IQCP, logistics, and ordering processes
- Prospect and develop multilevel relationships, including C-level relationships
- Participate in product development, market-needs, quality-investigation, and product-launch activities
- Travel up to 50%
Requirements:
- Bachelor of Arts or Science (Required) in Nursing (RN) or related Clinical field of study
- 3+ years of industry or clinically related experience
- Experience preferably in complex medical devices and/or critical care environments
- Experience in an ICU/CICU, emergency room, trauma, or other critical care medical environment preferred
- Preference for experience running the TEG® Analyzer, understanding application of results, and manipulating the software
- Located within approximately 45 minutes of a major airport
- Currently residing within the Minneapolis, MN area
- Ability to travel up to 50%
Benefits:
- Sales incentive (commission) under the applicable plan terms
- Eligibility for the Company’s long-term incentive plan, depending on role
- 401(k) with up to a 6% employer match and no vesting period
- Employee stock purchase plan
- Flexible time off for salaried employees
- Three to five weeks’ vacation annually for hourly employees, based on tenure
- Up to 64 hours annually of paid sick time
- Paid and/or floating holidays
- Parental leave
- Short- and long-term disability insurance
- Tuition reimbursement
- Health and welfare benefits
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