Clinical Training & Onboarding Coordinator
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Clinical Trainer onboarding Eleanor Health’s addiction-care teams on Athena and compliant clinical workflows. Designing SUD education, auditing competency, and coaching clinicians nationwide.
Responsibilities:
- Own onboarding end to end for all organizational team members
- Facilitate trainings, evolve training content, and complete competency checklists that verify skills directly
- Serve as the team's go-to expert on Athena and EHR workflows
- Provide spot trainings and detailed 1:1 feedback on documentation, workflow, and system navigation
- Continuously streamline onboarding content and checklists to shorten ramp-up time
- Audit medical staff documentation and practice after onboarding
- Coach staff to correct training drift early
- Share audit feedback with individuals and supervisors
- Track and report training adherence using quantitative and qualitative data
- Coordinate and facilitate continuing education
- Train other facilitators to lead or co-lead courses
- Design original SUD/behavioral health training content and curriculum
- Apply adult learning principles and individualized learning plans by clinician, role, or team
- Serve as subject matter expert for the Learning Management System, owning its accuracy, efficiency, and reporting
- Assess clinical quality and competency across nursing, therapy, medical, and care coordination disciplines
- Partner with medical and Operations leadership to close workflow and quality gaps
- Ensure training materials comply with state, federal, and accreditation standards such as CARF
- Keep materials current as Athena, evidence, and regulations evolve
Requirements:
- Active RN license or equivalent medical background, with direct behavioral health and/or SUD clinical experience (required)
- Hands-on expertise with Athena or a comparable EHR from a clinical workflow perspective (required)
- Experience designing and facilitating clinical training or curriculum
- Ideally, LMS experience, adult learning theory, and instructional design
- Genuine interest in training, coaching, and process rather than returning to direct patient care
- Comfortable being the external, accountability-holding presence, not a peer
- Comfortable with basic statistics and data-driven reporting on training adherence
- Strong public speaking and facilitation skills
- Able to grasp new concepts quickly and adapt to rapid change
- Willingness to travel approximately 25% of the time, fluctuating as needed
Benefits:
- Generous Paid Time Off (prorated for new employees)
- 12 Vacation days
- 12 Wellness (Sick) days
- 3 Floating holidays
- 9 Company-observed holidays
- Jury Duty, Voting Leave, and other forms of paid time off may be available
- Eleanor-paid medical and dental insurance plans
- Affordable vision coverage
- 401(k) plan with 3% match
- Short-term disability
- Long Term Disability (employee paid)
- Life Insurance (Eleanor and employee-paid options)
- Paid Family & Medical Leave (PFML)
- Mindfulness App Reimbursement
- EAP with eight face-to-face sessions
- Virtual health and wellness visits covered by the medical plan
Similar Jobs
Trial Onboarding Specialist
Trial Onboarding Specialist guiding customers through AAC device education, insurance verification, and trial preparation. Supporting Lingraphica’s mission to improve communication and quality of life.
Contractor Onboarding Specialist
Contractor onboarding specialist expanding Budderfly’s network of approved contractors. Managing training, systems integration, pricing, and performance analysis for an energy-management company.
Manager – Client Onboarding, Implementation
Manager leading client onboarding and healthcare implementation operations at Liberty Dental Plan. Managing complex projects, implementation teams, operational readiness, and scalable process improvements.
Value Realization Manager, Customer Onboarding
Value Realization Manager helping Cencora customers adopt pharmaceutical solutions and achieve measurable outcomes. Guiding onboarding, tracking KPIs, and translating feedback into product improvements.
Client Accounting Onboarding Specialist
Client Accounting Onboarding Specialist modernizing accounting operations for growing businesses at Rehmann. Leading implementation projects, process improvements, technology enablement, and client transitions into long-term support models.
Onboarding Coordinator
Onboarding Coordinator supporting consultant onboarding, compliance, and screening for Oxford. Managing Form I-9 verification, service desk requests, records, and consultant communications remotely in Massachusetts.
Property Onboarding Specialist
Onboarding Specialist managing end-to-end property activation for Nestify, an international short-term rental management company. Coordinating landlords, readiness tasks, listings, inspections, and quality checks for the UK market.
Director, Customer Onboarding
Director leading customer onboarding for R1, a healthcare revenue management technology provider. Aligning customers and internal teams while mitigating risks and driving operational transformation.
Onboarding Specialist
Onboarding Specialist setting up customer accounts for Staples Promotional Products, a customized promotional merchandise provider. Managing billing documentation, data validation, internal coordination, and account activation remotely.
Customer Onboarding Specialist
Customer Onboarding Specialist coordinating project setup for Ameresco, an energy solutions provider. Managing customer, contract, budget, and inspection data across onboarding systems.
Training and Onboarding Specialist
Training & Onboarding Specialist helping enterprise marketing teams adopt Hire Hangar’s workflow automation platform. Delivering client training, workshops, playbooks, and CRM automation support.
Client Onboarding Specialist
Onboarding Sales Specialist converting trial users for DashClicks, a digital marketing agency and software company. Configuring SaaS accounts, pitching upgrades, and closing paid subscriptions remotely across Latin America.
Onboarding Specialist
Onboarding Specialist guiding hotel parking clients through OCRA’s AI-powered revenue management and distribution platform. Managing activation, payment setup, reporting, early support, and handoff to account managers.
Customer Onboarding & Integration Operations Lead
Customer Onboarding & Integration Operations Lead optimizing veterinary and livestock customer workflows at Cencora. Monitoring KPIs, quality assurance, reporting, and regulatory compliance.
Client Onboarding Specialist
Client onboarding specialist implementing brightfin’s IT financial management and managed software subscription solutions in Ukraine. Coordinating customer data, integrations, training, UAT, and go-live readiness.
Onboarding Specialist
Onboarding Specialist managing end-to-end onboarding processes for new hires at Lifepoint Health. Ensuring compliance and excellent candidate experience through coordination and communication.
Client Onboarding Lead
Client Onboarding Lead managing onboarding processes for institutional clients in investment services. Leading communications and supporting service delivery transition with cross-functional teams.
Compensation & Onboarding Specialist
Compensation Specialist providing support for Best Friends Animal Society’s compensation administration and Workday compensation transactions. Focusing on job architecture, reporting, and compliance tracking.
Onboarding Specialist 2
Fast Track Onboarding Specialist responsible for onboarding A2P customers. Working with clients to ensure smooth transitions and compliance in onboarding processes.
Senior Customer Onboarding Specialist
Senior Customer Onboarding Specialist at HubSpot ensuring successful onboarding for APAC customers. Responsible for guiding customers through software setup, tool training, and campaign planning.