Onboarding Specialist
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Onboarding Specialist managing end-to-end employee onboarding for Trulieve, a cannabis company. Coordinating compliance, systems access, readiness, and process improvements.
Responsibilities:
- Own and manage the end-to-end onboarding experience for assigned new hires from offer acceptance through successful integration
- Deliver a high-touch onboarding experience for corporate candidates and hiring managers
- Serve as the primary onboarding subject matter expert and partner for candidates, hiring managers, Human Resources, IT, Security, and other stakeholders
- Communicate with candidates via phone, email, and text to provide guidance and ensure timely completion of onboarding requirements
- Partner with hiring managers on equipment requests, badge access, workspace preparation, and orientation scheduling
- Manage onboarding requests through Zendesk, shared inboxes, and other support channels
- Oversee candidate data in the Applicant Tracking System and onboarding platforms
- Coordinate pre-employment requirements including background screenings, I-9 documentation, fingerprinting, and compliance activities
- Prepare onboarding schedules and ensure resources, systems access, technology, and training are ready before start dates
- Communicate with new hires and managers to assess onboarding effectiveness and identify improvements
- Develop and maintain onboarding dashboards, readiness reports, and metrics in Smartsheet and other reporting tools
- Analyze onboarding data and recommend improvements to efficiency, satisfaction, retention, and engagement
- Identify process gaps and implement improvements
- Support special projects and onboarding initiatives
- Manage priorities independently while maintaining customer service and operational excellence
- Perform other duties as assigned
Requirements:
- 3+ years of experience in onboarding, talent acquisition, human resources, employee experience, or a related field
- Demonstrated experience managing onboarding programs or employee lifecycle processes in a fast-paced environment
- Strong knowledge of HR systems, applicant tracking systems, onboarding platforms, and candidate management tools
- Exceptional customer service mindset with the ability to build strong relationships across all levels of the organization
- Outstanding verbal and written communication skills
- Proven ability to work independently, prioritize competing demands, and take ownership of outcomes with minimal supervision
- Strong project coordination and organizational skills with exceptional attention to detail
- Experience analyzing data, maintaining dashboards, and utilizing metrics to drive process improvements
- Knowledge of HR practices, employment documentation, and compliance requirements
- Ability to handle confidential and sensitive information with professionalism and discretion
- Proficiency with Microsoft Office Suite, Smartsheet, and collaboration platforms
- Ability to pass Level 2 Background Screening
- Must be at least 21 years old (State Law)
- Experience supporting high-volume hiring environments (preferred)
- Experience with SuccessFactors, Zendesk, or similar HR and onboarding technologies (preferred)
- Continuous improvement, project management, or employee experience program exposure (preferred)
- Must be available to work occasional evenings and weekends if needed
Benefits:
- A comprehensive benefits package including paid time off
- Full-time salaried position
- Flexible schedule to support business and operational needs
Similar Jobs
Human Resources Onboarding Specialist – Temporary
Temporary remote HR onboarding specialist managing compliant employee onboarding for Ensemble, a healthcare revenue cycle management provider. Guiding hires through occupational health, background, eligibility, and client integration requirements.
Senior Onboarding Manager, Ordering
Senior Onboarding Manager leading complex digital ordering implementations for PAR Technology’s restaurant clients. Managing migrations, menu integrations, testing, launches, and scalable onboarding practices.
Customer Onboarding Specialist
Customer Onboarding Specialist guiding SMB senior-living SaaS customers through implementation, training, and adoption. Managing onboarding portfolios, customer relationships, retention risks, and expansion opportunities.
Customer Onboarding & Training Coordinator
Customer onboarding coordinator training new SupportNinja customers through live sessions, webinars, and self-service materials. Tracking adoption milestones and resolving onboarding issues.
Merchant Onboarding Coordinator
Merchant Onboarding Coordinator supporting AHG Pay’s personalized payment-processing services. Coordinating merchant documents, calls, follow-ups, and integration scheduling.
ABA Onboarding Specialist
Remote Onboarding Specialist supporting Behavioral Health Works, an ABA therapy provider for children and adolescents with autism. Managing documentation, background checks, timelines, and new-hire coordination.
Senior Accounting Onboarding Specialist
Senior Accounting Onboarding Specialist onboarding small-business clients for Uplinq’s AI bookkeeping and tax automation platform. Configuring QuickBooks, resolving integrations, and managing high-volume client transitions.
Onboarding Specialist, German Speaking
Onboarding Specialist guiding German- and English-speaking customers through Wordly’s real-time translation platform. Leading onboarding, training, technical support, and customer advocacy for global clients.
Onboarding Manager
Retirement onboarding manager leading plan implementation, compliance review, and client coordination for Strongpoint Partners’ tech-enabled retirement services platform. Coaching specialists and improving scalable onboarding operations.
Senior Onboarding Manager
Senior Onboarding Manager streamlining PSP KYC/KYB launches for a global iGaming payments company. Managing compliance, payment readiness, automation, and provider hand-offs across Europe.
Client Onboarding Analyst – New Plans
Client Onboarding Analyst managing 401(k) plan onboarding on Ubiquity’s recordkeeping platform. Coordinating plan documents, payroll integration, compliance, and sponsor education through go-live.
Client Onboarding Analyst
Client Onboarding Analyst supporting Ubiquity’s 401(k) plan setup, conversions, and client servicing. Managing cases, documentation, meetings, and cross-functional coverage.
Onboarding Manager
PSP Onboarding Manager accelerating global payment provider launches for an iGaming company. Managing KYC/KYB, contracts, compliance documentation, testing, and AI-enabled onboarding operations.
Manager, Onboarding Operations
Manager leading AMER onboarding operations for Remote’s global employment platform. Improving compliance, team performance, employee experience, and AI-enabled workflows.
Senior Fund Accountant – Client Onboarding
Senior Fund Accountant leading fund-data conversions, reconciliations, and client onboarding. Supporting Gen II’s private-capital fund administration through accounting-system setup and quality control.
Senior Fund Accountant – Client Onboarding
Senior Fund Accountant leading fund onboarding, reconciliations, and historical data migration. Supporting Gen II’s private capital fund administration through accounting systems and client transitions.
Customer Onboarding Manager
Customer Onboarding Manager leading onboarding, training, and expansion for ECP’s senior-living SaaS customers. Improving speed-to-live, OnRamp workflows, and team performance.
Client Onboarding Specialist
Client Onboarding Specialist guiding veterinary clients through GeniusVets platform and website implementation. Managing onboarding projects, training, marketing systems, and client success.
Senior Planner, Training & Onboarding Manager
Senior planner enablement manager building onboarding, upskilling, and coaching programs. Supporting Facet’s holistic financial advice platform and planner development lifecycle.
Client Onboarding Consultant, Healthcare Revenue Cycle
Client onboarding consultant managing healthcare revenue-cycle implementations at Experian. Improving onboarding operations through automation, AI, and expert project guidance.