Creative Operations Manager, German-Speaking
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Job Description
Creative Operations Manager supporting the Founder of a high-end design agency. Blending operational structure with creative insight in a remote working environment.
Responsibilities:
- Act as the Founder’s right hand, managing schedules, priorities, and follow-ups.
- Lead internal check-ins, track deliverables, and ensure deadlines are met.
- Support and translate communication between German- and English-speaking staff.
- Onboard new team members and maintain clarity on roles, tools, and expectations.
- Oversee daily workflows across design, development, and marketing.
- Improve internal processes and documentation (SOPs, templates, project trackers).
- Coordinate client onboarding, handovers, and proposal processes.
- Ensure deadlines, quality standards, and communication protocols are consistently met.
- Support the agency’s marketing funnel—leads, conversions, follow-ups, and reporting.
- Assist with social media updates, case studies, and portfolio materials.
- Prepare meeting notes, client updates, and marketing collateral.
- Help translate and localize German marketing materials for the English-speaking team.
- Review design deliverables to ensure alignment with brand and quality standards.
- Provide creative feedback and direction when needed.
- Collaborate with designers to maintain consistent storytelling and presentation quality.
Requirements:
- 5+ years’ experience as an Executive Assistant, Operations, or Project Manager in a design, marketing, or creative agency
- Strong understanding of marketing and creative workflows
- Fluent in German and English (written and spoken)
- Excellent organizational and coordination skills across multiple teams and projects
- Familiarity with tools like Notion, Asana, ClickUp, Slack, and Google Workspace
- Confident, proactive communicator who anticipates needs and solves problems early
- Deep appreciation for design aesthetics and creative production.
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