Customer Advisor, Full Time – German-speaking

Posted 5ds ago

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Job Description

Kundenberater für Finanzplanung und Vorsorgeberatung in Deutschland. Betreuung neuer und bestehender Kunden, strukturierte Dokumentation und Entwicklung maßgeschneiderter Lösungen.

Responsibilities:

  • Guide new clients from initial contact through to individualized financial planning
  • Conduct advisory meetings, analyze protection and retirement needs, and develop tailored solutions
  • Work according to established standards, document processes, and ensure smooth execution
  • Serve as the primary point of contact, respond to client inquiries reliably, and maintain strong customer relationships
  • Structure processes, support the team, and continuously optimize workflows

Requirements:

  • High school diploma (Abitur) or completed commercial/vocational training, or an equivalent/higher qualification
  • Residence in Germany
  • Structured, responsible, and solution-oriented working style
  • Reliable, professional, and friendly communication – in person, by phone, and digitally
  • Willingness to work within clear systems and defined procedures
  • Take responsibility for your own area and complete tasks thoroughly
  • Experience in customer advisory, sales, or financial services is a plus but not required

Benefits:

  • Comprehensive, hands-on onboarding with clear guidelines and tools
  • Performance-based compensation – with uncapped upside
  • Option to work remotely with a clear results focus
  • Digital tools
  • Clear processes and an environment that promotes efficiency and growth