Customer Service Executive
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Job Description
Customer Service Executive supporting partners and end customers in e-commerce for a Chilean tech startup. Delivering timely responses and maintaining exceptional partner experience with KPI support.
Responsibilities:
- Responsable de prestar soporte y solución en tiempos óptimos a solicitudes de los partners y clientes finales.
- Garantizar una experiencia excepcional a los partners de Justo y clientes finales.
- Apoyar con el cumplimiento de los KPI, metas y objetivos del área.
- Generar y mantener relación con diversas áreas de la empresa.
Requirements:
- Residencia Santiago.
- Disponibilidad de trabajo en turno rotativos incluyendo fines de semana y festivos.
- Conocimiento de Excel intermedio.
- Experiencia en cargos iguales o similares.
- Conocimiento de Ecommerce.
Benefits:
- Días libres ilimitados.
- Modalidad de trabajo home office.
- JustoCoins para comprar en tus restaurantes favoritos.
- Actividades deportivas y para el cuidado de tu salud mental.
- Planes para acompañarte en tus momentos en familia.
- Día de cumpleaños libre.
- Un equipo tremendo que no lo vas a creer.
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