Customer Service Manager, nationwide

Posted 116ds ago

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Job Description

Customer Service Manager at Qivalo GmbH providing customer support in real estate management. Ensuring customer satisfaction through effective communication and process management.

Responsibilities:

  • Telephone and in-person support for our customers
  • Responsible for ensuring a smooth process flow of all installation activities at customer sites
  • Actively contribute to shaping our solutions portfolio
  • Ensure customer satisfaction

Requirements:

  • Completed commercial or technical vocational training or an equivalent qualification; experienced project managers are also welcome
  • Strong communication skills with a high service orientation
  • Structured approach and ability to work independently
  • Team player with a strong sense of responsibility

Benefits:

  • Option to work from home
  • Team events
  • Competitive salary
  • Company bike (JobRad)
  • Occupational pension scheme