Senior Manager, Market & Customer Intelligence
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Job Description
Lead Market & Customer Intelligence Program at Medtronic focusing on actionable insights into healthcare transformation. Engage cross-functional teams and drive AI-powered data solutions.
Responsibilities:
- Lead and own the Market & Customer Intelligence Program, translating pilot learnings into a scalable operating model and governance framework
- Drive the 12–18-month rollout roadmap across functions, countries, and use cases
- Run monthly, quarterly, and annual intelligence cycles, synthesizing inputs into clear, actionable insights
- Integrate signals from multiple sources into coherent, decision-ready narratives
- Ensure high-quality standards, consistency of frameworks, and relevance to business decisions
- Drive adoption across teams through enablement, support, and stakeholder engagement
- Track KPIs, identify gaps, and continuously improve processes to establish the capability as a trusted enterprise asset
Requirements:
- Advanced degree in business, healthcare, economics, engineering, or related field
- Significant experience in strategy, intelligence, consulting, commercial operations, or healthcare transformation
- Proven track record of leading large, cross-functional and multi-country programs
- Strong understanding of AI-driven analytics, machine learning concepts, and data management principles (e.g., data lakes/warehouses)
- Excellent strategic thinking, with the ability to translate business needs into AI-enabled solutions and clear, structured insights
- Strong stakeholder management skills, with experience influencing senior leaders and scaling initiatives from pilot to business-as-usual; fluent in English (additional languages are a plus)
Benefits:
- Competitive Salary
- flexible Benefits Package
- commitment to our employees
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