Customer Service, Temporary
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Temporary customer service representative answering inbound calls about debit card incentives, orders, and balances. Remote BYOD role serving Five Star Solutions’ clients.
Responsibilities:
- Answer telephone calls from customers inquiring about clients' goods and services
- Provide high-quality service with a helpful, professional attitude
- Assist clients with inquiries on debit card incentives, orders, and balances
- Manage large amounts of inbound calls in a timely manner
- Follow communication scripts when handling different topics
- Identify customer needs, clarify information, research, and provide solutions or alternatives
- Access company and client resources to accurately handle calls
- Upsell products when opportunities arise
- Change between tasks without loss of efficiency or composure
- Maintain punctuality and attendance at all scheduled times
- Remain positive and professional in customer interactions
- Cross-train as requested
Requirements:
- Previous 3-6 months customer service or customer support experience preferred
- Previous 3-6 months call center or office background experience a plus
- Basic computer skills
- Quick learner and able to work independently
- Strong phone and verbal communication skills along with active listening
- Must be 18 years of age
- A background check applicable with state and federal laws will be required
- Must provide your own equipment and workspace
- Verified internet service; secure, reliable, dedicated high-speed internet required
- Established dedicated work area with desk, chair, electrical outlet, and direct LAN connection
- Intel® Core™ i5-8250U Series or greater processor
- 8GB memory on Windows 10 or 11 64-bit
- Screen resolution of 1280x768 or higher; dual monitors required
- USB DSP headset
- Laptop or desktop required; no Chromebooks, netbooks, or tablets
- Up-to-date antivirus software installed
- Firewall enabled
- Hardwired connection to modem or router; no Wi-Fi or extenders
Benefits:
- Shift differential (extra $1/hr nights & wkds)
- Paid Training - typically 2-5 days in length from 9:00am-6:00pm (EST)
Similar Jobs
Customer Care and Training Specialist
Customer care and training specialist supporting Demant’s hearing healthcare software users. Troubleshooting issues, training customers, and coordinating product improvements remotely from Ontario.
Customer Service – Temporary
Remote temporary customer service representative answering calls about debit card incentives, orders, and balances. Supporting Five Star Solutions clients from a home-based BYOD workspace.
Customer Service – Temporary
Temporary remote customer service representative answering calls about debit card incentives, orders, and balances. Serving Five Star Solutions clients from an approved U.S. state.
Customer Service – Temporary
Temporary remote customer service representative answering calls about debit card incentives, orders, and balances. Serving Five Star Solutions’ clients from an approved U.S. state.
Customer Service
Remote temporary customer service representative answering calls about debit card incentives, orders, and balances. Providing scripted support and solutions for Five Star Solutions’ clients.
Customer Service
Remote temporary customer service representative answering calls about debit card incentives, orders, and balances for Five Star Solutions. BYOD role serving clients from eligible U.S. states.
Temporary Customer Service
Temporary remote customer service agent answering calls about debit card incentives, orders, and balances. Supporting Five Star Solutions clients with scripted, professional customer service.
Customer Service – Temporary
Temporary remote customer service representative answering calls about debit card incentives, orders, and balances. Supporting Five Star Solutions clients with scripted service and issue resolution.
Customer Service, Temporary
Remote temporary customer service representative answering calls about debit card incentives, orders, and balances. Providing scripted support and solutions for Five Star Solutions’ clients.
Customer Service, Temporary
Remote customer service representative answering calls about debit card incentives, orders, and balances. Supporting Five Star Solutions clients from a home-based BYOD setup.
Customer Support Agent
Customer Support Operator assisting customers through chat for Sumsub’s AI-powered compliance and fraud-prevention platform. Resolving issues, documenting interactions, and improving global support operations.
Atención al Cliente, Remoto
Asesor remoto de ventas telefónicas para Konecta, empresa peruana de experiencia del cliente. Contactando clientes, asesorando y cerrando ventas desde Lima.
Support Specialist – Tech, Seasonal
Seasonal remote technical support specialist providing phone, email, and chat assistance for H&R Block’s tax-services customers. Resolving incidents, documenting contacts, and owning requests end to end.
Customer Service Advocate I
Customer Service Advocate resolving customer inquiries for BlueCross BlueShield of South Carolina. Researching issues, processing adjustments, and coordinating resolutions remotely across the USA.
Atención al Cliente, Full Time, Mañana – Trabaja desde Casa
Asesor de atención al cliente 100% remoto para MDY Customer Experience, empresa transnacional de BPO. Resolución de consultas sin ventas y participación en capacitaciones virtuales pagadas.
Atención al Cliente – Turno PM
Asesor telefónico remoto para MDY, empresa BPO de telecomunicaciones. Atención de consultas de clientes Claro Postpago, sin ventas, en turno vespertino.
Support Agent – Korean/English
Support Agent resolving Korean- and English-language player issues for exmox’s rewarded mobile gaming platform. Managing technical inquiries, workflows, and product feedback from Metro Manila.
Data Acquisition Support Specialist
Data acquisition specialist coordinating third-party data onboarding, technical documentation, and licensing compliance for Acxiom. Managing vendor agreements, SLAs, usage metrics, and billing workflows.
Customer Support Specialist
Customer Support Specialist helping Optro users resolve technical issues on its AI-powered GRC platform. Supporting German- and English-speaking clients remotely from Poland.
Customer Support Specialist
Customer Support Specialist supporting clients of Optro’s AI-powered GRC platform. Troubleshooting product issues through email, chat, and live video during USA weekday hours.