Customer Service – Virtual Assistant
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Job Description
Virtual Assistant / Customer Service Rep needed to support clients online through various communication channels. Responsibilities include managing inquiries, complaints, and maintaining customer records.
Responsibilities:
- Respond to customer inquiries via email, chat, and WhatsApp.
- Handle orders, complaints, and follow-ups professionally.
- Manage schedules, emails, and admin tasks.
- Maintain customer records and data accurately.
Requirements:
- Excellent written + verbal communication skills.
- Good internet + laptop/smartphone.
- Familiar with WhatsApp, Email, Google Sheets, and CRM tools.
- Self-motivated, organized, and customer-focused.
- Prior VA/Customer Service experience is a plus.
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