Customer Success Manager – Growth, Agriculture
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Job Description
Customer Success & Growth Manager driving agricultural technology adoption for a client in Türkiye. Building relationships with farmers and guiding them through the adoption process.
Responsibilities:
- Develop, maintain, and grow strong relationships with the existing customer base, primarily farmers and agricultural businesses, while identifying and acquiring new customers in the region.
- Build, manage, and expand partnerships with local plastic manufacturing partners to ensure reliable production capacity, quality standards, and timely delivery.
- Identify and establish demonstration and trial sites in collaboration with growers and manufacturing partners to validate and showcase technologies under local crop and climate conditions.
- Coordinate and monitor trial performance, ensuring proper installation, usage, and agronomic data collection to accurately measure plant response and environmental outcomes.
- Support and train distributor and partner teams to effectively communicate the agronomic and economic benefits of technologies to growers.
- Engage directly with growers and farm managers to interpret trial results, share insights, and encourage correct application and long-term adoption of the technology.
- Represent our client at field days, technical workshops, and horticultural fairs to build awareness and trust among the grower community.
- Provide structured feedback to management on trial performance, grower experience, and market trends to inform product development and regional strategy.
Requirements:
- A bachelor's degree in agricultural engineering, horticultural science, or a related field.
- Prior experience working directly with farmers, agricultural field operations, or Agri-Tech deployments.
- Strong understanding of agricultural practices, seasonal cycles, and rural working environments in Türkiye.
- Technical proficiency with agricultural technologies, farm data tools, or digital platforms.
- Analytical skills with the ability to interpret farm-level data and provide actionable recommendations.
- High attention to detail in monitoring adoption progress and documenting field activities.
- Strong problem-solving abilities to address on-ground operational and adoption challenges.
- Excellent written and verbal communication skills, with the ability to simplify technical concepts for farmers.
- Fluency in English and Turkish.
- Willingness to travel regularly within assigned territories across Türkiye and potentially auxiliary regions.
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