Customer Support, Integrations Support – English
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Job Description
Customer support and API integrations for Evoplay Games, an innovative iGaming provider. Supporting partners, APIs, admin access, technical documentation, gaming activity, and alerts.
Responsibilities:
- Managing and supporting the integrations of software products into external projects, as well as providing technical support for partners after integrations
- Communicating with partners and clients who use APIs via corporate chats and other communication tools
- Maintaining technical documentation
- Managing the admin panel, including creating new accounts and managing access for customers and colleagues
- Analyzing players’ gaming activity
- Managing alerts
Requirements:
- Computer and tech proficiency
- Excellent communication skills
- B2 English, Ukrainian—both spoken and written
- Understanding of client-server communication
- Experience working with POSTMAN, API requests
Benefits:
- 20 paid working days of annual leave
- 12 paid sick days
- An additional day off on your birthday
- Access to a corporate psychologist to support your mental well-being
- Remote and hybrid work options
- Flexible working hours
- A strong culture of volunteering and social responsibility, with opportunities to join and organize charitable initiatives
- Internal mobility program to explore new roles and career paths
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