Atención al Cliente
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Job Description
Asesor remoto de atención al cliente para Claro Perú en MDY Contact Center. Recepción de llamadas y resolución de consultas sin ventas.
Responsibilities:
- Recepcionar llamadas específicas de clientes Claro
- Brindar atención al cliente y ofrecer soluciones efectivas
- Trabajar en modalidad remota a tiempo completo
- Cumplir horarios de 9:00 a. m. a 6:00 p. m. o de 10:00 a. m. a 7:00 p. m.
- Trabajar con descansos rotativos
Requirements:
- Mayores de 18 años (requisito indispensable)
- Secundaria completa
- Experiencia formal o informal en atención al cliente
- Contar con herramientas de trabajo propias
- PC o laptop con mínimo 8 GB de RAM (demostrable)
- Sistema operativo Windows 11 PRO (demostrable)
- Conexión a internet cableada (no Wi-Fi)
- Headset con micrófono funcional (demostrable)
- Cámara web (demostrable)
Benefits:
- Bonos de Productividad
- Bono Home Office
- Capacitaciones pagadas
- Pagos quincenales y a fin de mes
- Línea de carrera en corto tiempo
- Atención médica gratuita para el colaborador y 5 familiares
- Sueldo fijo
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