Data Analyst
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Job Description
Data Analyst supporting the implementation and delivery of the AssetPlanner® software suite. Involves data analysis, software configuration, client support, and training.
Responsibilities:
- Support the implementation and delivery of the AssetPlanner® software suite
- Enter and analyze data related to building structures and systems
- Respond to client requests for data updates, support, and configuration changes
- Conduct phone interviews with clients to gather information on capital assets and input data into the AssetPlanner® software
- Perform quality assurance reviews of building condition assessment data to ensure alignment with established standards
- Review and input existing client data and documentation
- Assist in developing client-facing reports and presentations
- Support software implementation, including database configuration, client onboarding, and training sessions
- Participate in software testing, provide enhancement suggestions, and report bugs
Requirements:
- College Degree
- Engineering degree/certification a plus
- Experience working with data in an analyst role
- Background in facilities management, building science, or engineering is an asset
- Experience in client or customer service roles
- Proficiency in Microsoft Excel and MS Office products
- Experience with asset management software is an asset
- Ability to quickly learn and adapt to new software applications
- Excellent verbal and written communication skills
- Professional, courteous, and client-focused demeanor
Benefits:
- People-oriented insurance
- Investment plans
- Incentive plans
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