Deployment Strategist
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Job Description
Deployment Strategist deploying ElevenLabs’ enterprise AI agents for Colombian customers. Translating workflows into AI solutions, closing strategic deals, and driving production outcomes.
Responsibilities:
- Meet with strategic customers to understand their AI transformation goals and identify pain points around customer-facing and operational workflows
- Own flagship deals end-to-end, including identifying use cases, structuring commercial terms, and driving deals to close
- Embed deeply with strategic customers, act as a trusted partner, and own delivery outcomes
- Identify high-impact use cases and collaborate with Forward Deployed Software Engineers to implement them
- Guide customers on best practices for deploying ElevenAgents, including agent design, orchestration, and production readiness
- Scope potential applications in new industries and expand AI solutions across sectors globally
- Present work results and future proposals to technical teams and C-suite executives
- Collaborate with Research teams to feed field insights into the platform and models
- Build and deliver demos of ElevenAgents and broader AI technology
- Collaborate with customer engineering and executive teams to bring agents to production and deliver measurable business outcomes
Requirements:
- 3+ years of experience working with customers in a technical capacity
- Direct enterprise customer experience is preferred
- Experience in product development, delivery, and change management
- Comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners
- Basic proficiency in Python and familiarity with API integration
- Excellent communication and problem-solving skills
- Proven track record of taking ownership of complex, ambiguous projects and delivering results
- Adaptability to work across different customer environments, industries, and technical use cases
- Technical aptitude and familiarity with common LLM, tooling and AI agent frameworks
- Ability to creatively map enterprise use cases and workflows to AI systems
- Fluency in English and Spanish
- Deep understanding of regional and cultural nuances
- Ability to travel regularly for customer onsite engagements
Benefits:
- Annual discretionary professional development stipend
- Annual discretionary stipend for meeting colleagues
- Annual company offsite
- Monthly co-working stipend for those not near a main hub
- Remote-first work arrangement
- Global team environment
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