Senior Lifecycle Strategist
Posted 5hrs ago
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Job Description
Senior Lifecycle Strategist leading retention strategy for CrucialPoint, a lifecycle marketing agency serving DTC, CPG and restaurant brands. Guiding client accounts, strategy pods and multi-platform email and SMS programs.
Responsibilities:
- Own the retention strategy and roadmap for each account
- Lead client strategy calls and present plans, results and recommendations
- Turn audits and performance data into clear priorities
- Lead strategy across multiple email service provider platforms
- Direct an account pod comprising an account manager, marketing manager, designer, copywriter and implementer
- Review work before it reaches the client
- Work within company processes and tools
- Use AI tools daily for analysis, planning and reporting
Requirements:
- 7+ years in email, SMS and lifecycle marketing, with recent senior or lead experience
- Multi-platform experience across ESPs such as Klaviyo, Braze, Customer.io, Salesforce Marketing Cloud, Iterable or others
- Experience leading strategy for several brands at once, agency side or in-house
- Comfortable presenting to founders and marketing leaders
- Follow a defined process well and help the team stick to it
- Already use AI tools in daily work
- Based in the US or Canada
- Work during US business hours
Benefits:
- Contract, part-time to start, with room to grow
- Fully remote
- Flexible part-time to full-time opportunity














