Senior Lifecycle Strategist

Posted 5hrs ago

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Job Description

Senior Lifecycle Strategist leading retention strategy for CrucialPoint, a lifecycle marketing agency serving DTC, CPG and restaurant brands. Guiding client accounts, strategy pods and multi-platform email and SMS programs.

Responsibilities:

  • Own the retention strategy and roadmap for each account
  • Lead client strategy calls and present plans, results and recommendations
  • Turn audits and performance data into clear priorities
  • Lead strategy across multiple email service provider platforms
  • Direct an account pod comprising an account manager, marketing manager, designer, copywriter and implementer
  • Review work before it reaches the client
  • Work within company processes and tools
  • Use AI tools daily for analysis, planning and reporting

Requirements:

  • 7+ years in email, SMS and lifecycle marketing, with recent senior or lead experience
  • Multi-platform experience across ESPs such as Klaviyo, Braze, Customer.io, Salesforce Marketing Cloud, Iterable or others
  • Experience leading strategy for several brands at once, agency side or in-house
  • Comfortable presenting to founders and marketing leaders
  • Follow a defined process well and help the team stick to it
  • Already use AI tools in daily work
  • Based in the US or Canada
  • Work during US business hours

Benefits:

  • Contract, part-time to start, with room to grow
  • Fully remote
  • Flexible part-time to full-time opportunity