Lead Deployment Strategist – EMEA
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Job Description
Lead Deployment Strategist building n8n’s enterprise automation deployment function. Leading customer adoption, ROI methodology, and high-performing deployment teams across Europe.
Responsibilities:
- Build and lead a high-performing Deployment Strategist team
- Hire, onboard, coach, and develop Deployment Strategists partnering with Forward Deployed Engineers
- Lead customer engagements while building the team
- Own and improve the four-phase deployment methodology: Define, Identify, Co-build, and Handover
- Create ROI frameworks, discovery guides, opportunity assessments, handover templates, and scalable playbooks
- Partner with CSMs, AEs, Sales leadership, delivery partners, and Partnerships teams to identify and qualify opportunities
- Lead executive discovery and ROI conversations
- Drive customer adoption, production workflow deployment, and measurable business outcomes
- Ensure handovers to Customer Success Managers and provide leadership with engagement, ROI, and expansion visibility
- Define readiness, certification, and quality standards for partner Deployment Strategists
- Collaborate with FDEs, Product, and Engineering on customer feedback, technical gaps, feature requests, and integrations
Requirements:
- 7+ years of experience in customer-facing roles such as professional services, solutions consulting, implementation, or customer success within a software company
- 2+ years of experience leading, coaching, and developing customer-facing teams
- Experience building or scaling a deployment, implementation, or professional services function
- Experience leading executive discovery, building ROI cases, and securing enterprise stakeholder buy-in
- Fluency discussing workflow automation, integrations, and AI use cases with technical stakeholders
- Ability to collaborate closely with engineers without needing to write code
- Experience defining success metrics, scalable methodologies, and repeatable playbooks
- Customer-outcome focus on measurable adoption and long-term value
- Familiarity with n8n or other workflow automation, integration, or low-code platforms preferred
- Experience with enterprise change management and technology adoption preferred
- Experience with systems integrators, consulting firms, or external delivery partners preferred
- Existing right to work for countries other than Germany; Germany visa sponsorship available
- English is the company language
Benefits:
- Equity ownership in n8n
- Europe: 30 days of vacation, plus public holidays wherever you are
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are
- Europe: benefits according to local country norms
- US: Multiple low-premium, low-deductible medical plans, no-cost premium HDHP option with pre-seeded HSA, dental and vision coverage
- Europe: Pension contributions according to local country norms
- US: 401(k) retirement plan with a 4% employer match
- US: Company-paid short-term and long-term disability insurance, plus life insurance
- €1K (or equivalent) per year for courses, books, events, or coaching
- Regular hackathons
- Remote-first work across Europe with regular off-sites
- $100 per month to support open-source projects
- Transparent company culture
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