Director – Head of Sales
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Job Description
Head of Sales scaling revenue and sales teams for a growing restoration and reconstruction company. Building commercial accounts, channel strategy, CRM discipline, and multi-market sales infrastructure.
Responsibilities:
- Lead, coach, and hold accountable a multi-market sales team
- Run weekly one-on-ones, pipeline reviews, sales meetings, and field ride-alongs
- Establish activity expectations, pipeline standards, reporting discipline, and follow-up cadence
- Improve CRM usage, forecast accuracy, conversion tracking, and sales accountability
- Recruit, screen, interview, and hire additional sales representatives
- Build onboarding, ramp plans, training, scripts, scorecards, and first-90-day success plans
- Personally develop and close larger commercial, regional, and national accounts
- Build relationships with property managers, facility managers, commercial real estate groups, insurance professionals, brokers, carrier contacts, and referral partners
- Lead agent, broker, and residential referral-channel strategy across multiple markets
- Track referral-to-job conversion, average job value, account activity, and channel performance
- Partner with leadership to align marketing efforts with sales priorities
- Manage sales reporting, pipeline visibility, forecast accuracy, and performance updates for ownership
- Develop sales playbooks, cross-market best-practice sharing, and win/loss reviews
- Travel regularly across assigned markets
Requirements:
- 7+ years of sales experience
- 3+ years of sales management or sales leadership experience
- Experience in restoration, construction, insurance services, property services, or a closely related industry
- Proven ability to build, coach, and scale a sales team
- Experience managing residential and commercial sales channels
- Strong CRM discipline and pipeline management ability
- Experience managing activity metrics, conversion rates, sales forecasts, and performance accountability
- Ability to work across multiple markets and lead remote or distributed salespeople
- Willingness to travel regularly across assigned markets
- Strong communication skills with sales representatives, ownership, customers, referral partners, and executive leadership
- Preferred but not required: restoration industry sales leadership experience
- Preferred but not required: franchise, multi-location, or multi-market service-business experience
- Preferred but not required: relationships with property managers, insurance professionals, brokers, carrier contacts, or commercial decision-makers
- Preferred but not required: experience in water mitigation, fire restoration, mold remediation, reconstruction, or large-loss restoration
- Preferred but not required: experience integrating acquired teams or entering new markets
- Preferred but not required: IICRC certifications or restoration-specific training
Benefits:
- Base salary plus performance-based incentives tied to measurable sales and growth objectives
- Direct access to ownership
- Meaningful influence over growth strategy
- Ability to build a larger sales team
- Opportunity to shape the sales infrastructure of a growing restoration business
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