Director of Quality
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Director of Quality deploying QMS and reducing quality costs for RealTruck, a global automotive accessories manufacturer. Leading divisional quality strategy, customer satisfaction, corrective actions, and process improvements.
Responsibilities:
- Execute Business and Corporate Quality strategies for assigned divisions
- Deploy and improve RealTruck Quality Management Systems (QMS)
- Improve customer satisfaction and reduce Cost of Poor Quality (COPQ)
- Drive and optimize processes to ensure high customer satisfaction
- Support a culture of high performance through cross-functional collaboration and accountability
- Lead deployment of RealTruck QMS and process improvements
- Drive a culture of Quality Excellence aligned with RealTruck Quality Strategy
- Support creation of Quality Strategy, processes, and organization
- Create and implement company-wide quality methodologies
- Anticipate key customer needs and ensure quality systems meet or exceed customer standards
- Monitor quality trends, define quality issues with customers, and align cross-functional management teams on resolution strategies
- Assist with corrective actions, investigations, and site-level problem solving
- Identify recurring trouble spots and establish structured quality systems and processes
- Deploy and track Quality metrics at the division level and support target achievement
- Improve Warranty, COPQ, Scrap, and other quality-related metrics
- Support implementation of a corporate quality manual for each facility
- Provide support for corrective and preventive actions at facilities
- Plan, organize, evaluate, and direct department employees; delegate authority to subordinate supervisors or managers
Requirements:
- Bachelor’s degree required; advanced degree preferred
- 7+ years of experience in Quality Systems Engineering within a manufacturing environment required
- 5+ years of effective team leadership required
- Proven track record of driving quality improvements over time
- Automotive industry experience desired, including knowledge of quality requirements, protocols, and customer expectations
- Lean/Six Sigma green belt certification or equivalent work experience or company certification preferable
- Thorough knowledge of quality assurance methods and improvement tools
- Ability to lead Advanced Product Quality Planning and structured quality planning processes
- Knowledge of Dimensional Metrology and measurement/inspection processes
- Knowledge of Quality System Management and applicable standards
- Data analytics skills, including statistics, data validity, data visualization, and problem solving
- MiniTab knowledge preferred
- Expert-level Excel skills
- Bilingual English/Spanish preferred
- Approximately 30% travel, possibly higher during certain periods
- Ability to manage competing demands and adapt to frequent change
- Ability to synthesize complex information, collect and research data, and design workflows and procedures
- Ability to identify and resolve problems and develop alternative solutions
- Accuracy and thoroughness in quality work
- Clear and persuasive speaking, listening, clarification, and group presentation skills
- Sedentary work capability; ability to talk and hear; close visual acuity for data analysis, computer work, reading, visual inspection, measurement devices, and parts assembly/fabrication
- Ability to work in a professional office environment using standard office equipment
Benefits:
- Medical coverage
- Dental coverage
- Vision coverage
- Company-paid life insurance
- Company-paid disability insurance
- 401(k) with company match, eligible the first of the month after starting
- Wellbeing days
- Parental leave
- Educational reimbursement
- Referral bonuses
- Exclusive employee discounts on RealTruck products
Similar Jobs
Contracts Director
Contracts Director managing agreements and supplier relationships for Juniper Re, the specialist reinsurance broking arm of The Baldwin Group. Negotiating, monitoring, and resolving contract matters.
Director, Industrial Gas & Chemical
Industrial technology executive owning Anova’s Industrial Gas and Chemical business. Driving P&L results, product strategy, enterprise sales alignment, and customer outcomes across global markets.
Senior Director, Global Partner Strategy – Programs
Global partner strategy leader scaling Genesys’ AI-powered customer experience platform. Driving partner programs, incentives, analytics, and worldwide ecosystem growth.
Director, Global RTR Process Owner
Director managing Warner Music Group’s global Record-to-Report finance processes across GBS centers. Leading process owners, system performance, integrations, master data, and continuous improvement.
Area Director of Revenue
Area Director optimizing pricing, distribution, and revenue strategy across Pyramid Global Hospitality’s multi-hotel portfolio. Driving RevPAR, forecasting, OTA performance, and total revenue across assigned properties.
Director, Implementations
Director overseeing AI-driven radiology IT implementations at Mosaic Clinical Technologies. Managing post-go-live integrations, clinical workflows, training, vendors, and cross-functional healthcare technology teams.
Director
Director delivering FP&A and accounting consulting solutions for private equity portfolio companies. Leading financial modeling, forecasting, reporting, and process improvement initiatives.
Delivery Director
Delivery Director leading MiraCloud implementation programs for global enterprise clients at Miratech, an IT services and consulting company. Scaling project management governance, coaching Project Managers, and ensuring customer outcomes, delivery excellence, and profitability.
Delivery Director
Delivery Director leading MiraCloud implementation programs for global enterprise IT clients. Scaling project management governance, customer success, operational excellence, and profitable delivery.
Delivery Director
Delivery Director leading MiraCloud implementations for Miratech, a global IT services and consulting company. Scaling project management governance, customer success, and delivery operations.
Delivery Director
Delivery Director leading MiraCloud implementation programs for enterprise clients at global IT services firm Miratech. Scaling project management governance, customer success, and delivery operations.
Senior Director, Dental – Medicaid
Senior dental leader guiding Liberty Dental Plan’s Medicaid clinical strategy. Overseeing utilization management, compliance, quality improvement, provider engagement, and clinical teams nationwide.
Director of Resource Management
Director leading enterprise workforce planning and resource strategy at Frontier Energy, which advances clean energy solutions. Forecasting staffing demand, optimizing utilization, and building organizational capability.
Director of Infrastructure
Director of Infrastructure leading enterprise networks, cloud, security, and resilience for Enghouse, a publicly traded Canadian software and communications company. Aligning technology strategy, governance, budgets, and modernization with business growth.
Senior Director
Delivery Director leading Singapore-based operations and multiple projects for Centific, a technology services company. Managing budgets, hiring, project issues, and regional delivery innovation.
Senior Director, Order To Cash
Senior Director leading Order-to-Cash operations for Warner Music Group, a global music and publishing company. Managing billing, collections, revenue recognition, cash application, and regional OTC teams.
Senior Director, Omnichannel Experience Solutions – Pharma Ad Agency Experience Required
Senior Director leading omnichannel digital products and solutions for EVERSANA INTOUCH, a life sciences marketing agency. Driving strategy, Agile delivery, client engagement, and cross-functional program execution.
Director, Technology Applications – CPG & S&OP
Technology applications director leading CPG and supply-chain systems for Green Thumb, a cannabis company. Overseeing enterprise applications, IT operations, roadmaps, vendors, budgets, and complex projects.
Director, Site Start Up
Director leading site start-up operations for Precision for Medicine, a global precision medicine clinical research services organization. Overseeing SSU delivery, regulatory submissions, contracts, complex programs, team development, and continuous improvement.
Director, Site Start Up
Director leading site start-up operations for Precision for Medicine, a global clinical research services organization. Overseeing SSU strategy, delivery, compliance, teams, and continuous improvement across European markets.