Director of Training – Sales Enablement
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Job Description
Director of Training & Sales Enablement at Noctrix Health develops and executes commercial training strategies. Leading onboarding, product education, and sales coaching to improve performance.
Responsibilities:
- Develop and lead the company's sales training and enablement strategy in alignment with commercial objectives and growth priorities
- Design and maintain a comprehensive enablement roadmap encompassing onboarding, product training, clinical education, selling skills, and leadership development
- Establish standards, governance, certification programs, and reinforcement processes for customer-facing teams
- Lead annual and quarterly enablement planning to support product launches, market developments, strategic initiatives, and organizational growth
- Ensure training content reflects company messaging, product positioning, regulatory requirements, and customer engagement best practices
- Create, curate, and oversee high-quality training programs for onboarding, product launches, competitive intelligence, and ongoing development
- Deliver training through live workshops, virtual learning, field coaching, self-paced programs, and reinforcement activities
- Partner with subject matter experts to translate clinical, technical, market, and operational content into practical learning experiences
- Continuously evaluate training effectiveness and update curriculum based on field feedback, business needs, and performance data
- Drive consistency in learning experiences across all commercial functions
- Develop sales playbooks, messaging frameworks, job aids, competitive tools, and readiness resources that improve field execution
- Build coaching frameworks and manager enablement programs that support behavior change and performance improvement
- Partner with sales leadership to identify skill gaps, improve ramp times, and enhance field effectiveness
- Prepare teams for product launches, strategic initiatives, campaigns, and evolving customer needs
- Support adoption and optimization of CRM systems, learning platforms, content management tools, and other enablement technologies
- Collaborate closely with Sales, Marketing, Product Management, Clinical Affairs, Commercial Operations, and Human Resources
- Ensure messaging consistency and alignment across training, campaigns, product launches, and customer engagement activities
- Communicate training priorities, progress, outcomes, and recommendations to senior leadership
- Foster a culture of continuous learning, accountability, and commercial excellence throughout the organization
- Serve as a trusted advisor to commercial leaders on capability development and field readiness strategies
- Define and monitor key enablement metrics, including onboarding effectiveness, certification completion, time-to-productivity, training adoption, and field performance impact
- Analyze sales performance trends, stakeholder feedback, and training outcomes to identify opportunities for improvement
- Implement scalable enablement processes, systems, and documentation that support organizational growth
- Demonstrate the business impact of training investments through measurable performance improvements
- Ensure all enablement activities are executed with professionalism, quality, compliance awareness, and a focus on patient and customer outcomes.
Requirements:
- 8–12+ years of experience in sales training, sales enablement, commercial excellence, learning & development, or related commercial leadership roles
- Medical device, healthcare, pharmaceutical, or other regulated industry experience strongly preferred
- Proven success designing and leading scalable onboarding, training, coaching, and enablement programs that improve commercial performance
- Experience supporting field sales organizations and partnering closely with sales leadership, marketing, product, and operations teams
- Bachelor's degree in Business, Education, Organizational Development, Life Sciences, or a related field required
- Advanced degree (MBA, MS, or equivalent) preferred
- Deep understanding of adult learning principles, curriculum design, facilitation, coaching, and performance improvement methodologies
- Demonstrated ability to leverage data, KPIs, and field insights to measure effectiveness and drive continuous improvement
- Excellent presentation, communication, and stakeholder management skills
- Experience with Salesforce, CRM platforms, Learning Management Systems (LMS), content management systems, and sales enablement technologies
- Strong leadership skills with the ability to influence across functions and organizational levels
- Ability to thrive in a fast-paced, high-growth environment.
Benefits:
- Base pay: $150,000 - $180,000 + bonus
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