Director, People Operations – Systems
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Job Description
Director overseeing Panorama’s AI-enabled People operations, HRIS modernization, payroll governance, and compliance infrastructure. Building scalable systems, controls, automation, and employee self-service.
Responsibilities:
- Own the People technology ecosystem and roadmap, including HRIS architecture, governance, integrations, access, vendor performance, and continuous improvement
- Lead the planned HRIS modernization, including requirements, data migration, configuration, testing, training, rollout, and adoption
- Ensure scalable People workflows, controls, self-service, and reliable downstream data
- Own People data integrity, governance, data-quality controls, dashboards, and self-service reporting
- Lead payroll capability and provide oversight of accuracy, controls, documentation, audit readiness, and issue resolution
- Manage and develop the payroll team member responsible for day-to-day payroll execution
- Establish payroll review and escalation mechanisms across People and Finance
- Own operational infrastructure for onboarding, offboarding, employment changes, contractor lifecycle processes, I-9/E-Verify, and Employer of Record operations
- Lead and support Benefits & Compliance capability, including vendor partnerships and compliance operations
- Coach team members and build durable functional capability through systems, partners, automation, and role clarity
- Identify and redesign manual workflows using AI, automation, exception detection, workflow orchestration, and self-service
- Measure and iterate on workflow improvements in capacity, speed, accuracy, control, and employee/manager experience
- Partner with Finance, IT, Security, Legal, Talent, and People leadership on systems, compliance, reporting, operating risk, and decision-making
Requirements:
- 8–12+ years of progressive People Operations, HRIS, HR technology, payroll operations, or related experience, including senior ownership of complex operational environments
- Demonstrated experience leading a major HRIS implementation or transformation
- Direct Rippling experience is strongly preferred
- ADP Workforce Now experience is a plus
- Strong payroll fluency, including controls, multi-state considerations, audits, exceptions, and the relationship between upstream HRIS data and payroll accuracy
- Experience leading and developing operational team members and creating clear accountability across functions
- Strong systems and data orientation across process architecture, data quality, reporting, integrations, controls, and practical execution
- Evidence of redesigning workflows through automation, AI, self-service, or technology
- Comfort using AI tools such as ChatGPT or Claude as part of day-to-day problem solving, analysis, and workflow design
- Strong analytical and spreadsheet skills
- Sound judgment and high attention to detail
- Ability to partner across Finance, IT, Security, Legal, Talent, and senior People leadership
- Working fluency in compensation and benefits operations is valuable
Benefits:
- Annual bonuses or commission awards
- Equity awards
- Region-specific health and welfare benefits
- 401K with an employer match
- Health, dental, vision, life insurance, and short-term and long-term disability coverage
- Flexible spending account for health care and dependent care
- Wellness Reimbursement
- Work from Home Reimbursement
- Flexible vacation policy
- Parental leave program
- Company Issued Laptop
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