Director, Solutions Engineering
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Job Description
Director leading Casepoint’s Solutions Engineering function for secure legal, regulatory, and compliance software. Driving pre-sales strategy, technical solutioning, customer engagement, and revenue growth.
Responsibilities:
- Lead the Solutions Engineering function and define the pre-sales technical strategy supporting revenue growth and customer acquisition
- Oversee customer discovery, technical qualification, product demonstrations, solution design, proof-of-concepts, and customer workshops
- Establish technical sales methodologies, engagement models, solutioning standards, and operating processes
- Partner with Sales Leadership to align technical resources with pipeline priorities, strategic opportunities, enterprise pursuits, and revenue objectives
- Advise on technical strategy, customer requirements, competitive positioning, deal execution, and solution readiness for high-value opportunities
- Oversee technical support for RFPs, RFIs, proposals, security questionnaires, technical assessments, and customer evaluations
- Partner with Product Management, Product Marketing, Engineering, Delivery, and Revenue Operations
- Develop Solutions Engineering managers, senior managers, senior engineers, and future leaders
- Establish demonstration standards, enablement resources, technical sales playbooks, and solutioning best practices
- Monitor performance metrics, team capacity, sales support effectiveness, opportunity impact, and customer engagement outcomes
- Represent Solutions Engineering in pipeline reviews, customer strategy discussions, executive-level planning, and cross-functional growth initiatives
- Drive process improvements that strengthen solution quality, customer confidence, technical sales readiness, and operational scalability
- Own the Solutions Engineering function, pre-sales technical strategy, technical sales processes, team performance, solutioning standards, demonstration methodologies, customer engagement models, proposal support practices, and capability development
- Contribute to revenue growth, technical sales effectiveness, customer confidence, proposal quality, opportunity progression, competitive positioning, product feedback, and process scalability
Requirements:
- Typically requires 10-15+ years of relevant experience in solutions engineering, sales engineering, solution architecture, technical consulting, enterprise software, professional services, or related customer-facing technical functions
- Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field preferred; equivalent experience may be considered
- Experience with solution engineering and technical consulting
- Experience with product demonstrations and presentations
- Knowledge of SaaS platforms and technology ecosystems
- Experience with system integrations and technical solution design
- Experience with technical proposal and RFP/RFI support
- Knowledge of pre-sales methodologies
- Experience with discovery and requirements gathering
- Knowledge of sales processes and opportunity management
- Experience with product positioning and competitive analysis
- Candidates must reside in one of the listed states: DC, Maryland, Virginia, Arkansas, Arizona, California, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Michigan, Minnesota, North Carolina, New Hampshire, New Jersey, New Mexico, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Washington, Wisconsin, West Virginia, or Wyoming
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