Director, Strategic Operations – Enterprise Transformation
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Job Description
Director of Strategic Operations at healthcare engagement platform executing strategic initiatives and empowering healthcare transformations. Lead cross-functional governance and performance tracking for enterprise-level improvements.
Responsibilities:
- Drive delivery of strategic initiatives and enterprise improvement efforts
- Partner with functional and senior leaders to translate defined priorities into executable plans
- Bring discipline to cross‑functional work and improve visibility into progress, risks, and outcomes
- Execute and support delivery of defined enterprise priorities and transformation initiatives
- Coordinate dependencies and sequencing across Product, Technology, Finance, Commercial, and Operations teams
- Manage timelines, scope, risks, and dependencies of initiatives
- Run initiative‑level or portfolio‑level governance forums and status reviews
- Develop and maintain execution metrics, dashboards, and status reporting
- Partner closely with functional leaders to ensure initiatives are well‑understood and adoptable
Requirements:
- Bachelor’s degree required; MBA or equivalent preferred
- 8–10 years of experience in strategic operations, enterprise initiatives, consulting, or program leadership roles
- Demonstrated success leading complex, cross‑functional initiatives
- Strong planning, problem‑solving, and communication skills
- Proven ability to influence without authority in a matrixed environment
- Experience in technology‑enabled, product‑driven, or scaling organizations
- Background supporting enterprise‑level initiatives, transformation programs, or portfolio execution
- Strong partnership experience with Product, Engineering, Finance, or Commercial teams
- Comfort operating in fast‑moving, ambiguous environments
Benefits:
- Competitive salary
- Bonus structure
- Generous HSA company contribution
- Healthcare, vision, dental benefits
- 401k match program
- Unlimited PTO for salaried associates + 9 paid holidays
- Hourly associates start at 19 days of PTO
- Gym membership reimbursement up to $250/year
- Education reimbursement
- Paid Parental Leave for both moms and dads
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