Fin OPS Manager
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Job Description
CPH Manager in CVS Health's Client Contract Management program for PBM Finance Transformation. Managing client pricing hub requirements and technology improvement initiatives.
Responsibilities:
- Have a functional understanding of the CPH system, associated operational processes, and key resources, providing recommendations to business regarding proposed changes.
- Advise matrixed business partners, helping them translate their business vision into a defined project approach and requirements.
- Own scope identification and translating requirements into user stories, shepherding them through an agile systems development lifecycle with a passion for understanding user impact.
- Collaborate closely with IT and leadership to manage ongoing responsibilities related to CPH efforts.
- Effectively collaborate with technical resources across teams on program efforts; ensuring teams are aligned on project scope, user stories, testing, and acceptance criteria.
- Communicate technical solutions and design tradeoffs effectively to business and technology stakeholders; providing a delivery framework that ensures quality and success.
- Contribute to presentations tailored to project teams, stakeholders, and senior leadership, helping to provide status updates and “tell the story”.
- Maintain detailed work documentation as required.
Requirements:
- 5+ years of experience supporting technical transformation or production support
- 1 + years of technical writing including system diagrams or complex process flows
- Proven ability to quickly learn and understand complex topics in a matrixed environment
- Superior written and verbal communication skills displaying attention to detail
- Proven ability to handle multiple projects simultaneously, with an eye for prioritization
- Experience in highly regulated industry and compliance environment
- Proven experience designing and implementing scalable and repeatable systems-based solutions
- Strong working knowledge of Office 365 applications
- Bachelor’s degree or equivalent work experience required
Benefits:
- medical, dental, and vision coverage
- paid time off
- retirement savings options
- wellness programs
- other resources, based on eligibility
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