Director, Strategic Operations
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Job Description
Director of Strategic Operations driving execution of strategic initiatives at GameChanger, a youth sports technology company. Facilitating cross-functional alignment and performance management systems.
Responsibilities:
- Own enterprise planning and performance systems, including annual planning, long-range strategy, and company-wide frameworks (OKRs, KPIs, business reviews).
- Lead company-level strategic initiatives, defining ownership, timelines, success metrics, and ensuring execution from concept through delivery.
- Partner with the Executive Leadership Team on prioritization and decision-making, providing structured inputs and supporting tradeoff discussions.
- Develop presentations and collaborate with the Communications team to roll out plans across the organization.
- Drive cross-functional alignment and operating discipline across Product, Engineering, Marketing, Finance, Customer Experience, and DICK’S partners.
- Build and improve reporting and insights, partnering with Data & Analytics team to deliver dashboards and monitor execution.
- Manage GameChanger's engagement in DICK'S Sporting Goods' enterprise planning processes, ensuring alignment across timelines and visibility into progress.
- Drive successful execution of high-priority, cross-functional strategic initiatives — serving both as lead on select initiatives and as central integrator across initiative owners.
- Establish clear governance, ownership models, timelines, and success metrics for major initiatives.
- Ensure alignment across teams, proactively identifying and resolving dependencies, tradeoffs, or blockers.
- Track progress rigorously, measure outcomes, and reinforce accountability at all levels.
- Champion disciplined, data-driven prioritization while preserving space for experimentation and emerging opportunities.
- Serve as our subject matter expert on strategic and annual planning.
- Lead with a highly collaborative, low-ego approach while partnering closely with the Executive Leadership Team and department leaders to advance company-wide priorities.
- Drive organizational alignment and execution rigor, reinforcing a “one company, one plan” mindset.
- Build strong rapport with team members at DICK'S and ensure clear alignment and visibility across organizations.
- Identify and leverage AI and emerging technologies to enhance planning rigor and operational efficiency.
Requirements:
- 10+ years of experience in strategy, operations, consulting, or general management roles.
- Proven experience leading enterprise planning cycles and cross-functional initiatives with measurable impact.
- Strong understanding of performance management systems (OKRs, KPIs, dashboards).
- Demonstrated ability to drive alignment across senior stakeholders and influence without authority.
- Structured, analytical thinker with strong executive communication skills.
- High ownership mindset and comfort operating in ambiguity.
- Preferred: Experience in high-growth technology, SaaS, marketplace, or consumer businesses.
- Preferred: Experience operating within or alongside a larger enterprise parent organization.
- Preferred: Familiarity with planning tools, analytics platforms, or data visualization systems.
Benefits:
- Unlimited vacation policy.
- Paid volunteer opportunities.
- Technology stipend - $4,000 every 2 years after your start to make sure you have the latest and greatest technology.
- WFH stipend - $500 annually to make your WFH situation comfortable.
- Monthly physical, mental, wellness & learning stipend offered through Holisticly.
- Monthly lifestyle stipend offered through Fringe.
- Full health benefits - medical, dental, vision, prescription, FSA, HRA, HSA, and coverage for family/dependents.
- Retirement savings - Traditional and Roth 401K plans are offered through Vanguard, with an immediate company match.
- Life insurance - basic life, supplemental life, and dependent life.
- Disability leave - short-term disability and long-term disability.
- Company paid parental leave - up to 20 weeks for birthing parents and up to 12 weeks for non-birthing parents.
- Family building benefits offered through Progyny.
- DICK'S Sporting Goods and their family of brands teammate discount.
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