Employee Assistance Program Clinical Counselor – Overnight
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
EAP Clinical Counselor delivering timely mental health support via video, chat, or phone for Aetna Mental Wellbeing. Transforming access to mental health care through tech-enabled services.
Responsibilities:
- Deliver on-demand, single session consultations, clinical assessments, triage, and informational services.
- Leverage advanced technology platforms to enhance customer experience, ensuring optimal outcomes by connecting members to the right solutions at the right time, in order to meet their needs.
- Support members in their preferred communication modality, whether via phone, video, or chat, for personalized and effective care.
Requirements:
- Valid, unrestricted independent professional behavioral health clinical license (e.g., LPC, LMFT, LCSW, LMHC, LCMHC, LICSW, LISW, or Clinical Psychologist)
- 1+ year of experience in crisis intervention.
- Ability to work Thursday-Sunday from 3am-1:30pm Eastern Standard Time.
- 1+ year of experience in EAP, behavioral health, or social services (preferred).
- Previous experience working with diverse populations (preferred).
- Familiarity with brief therapy models and Motivational Interviewing (preferred).
- Previous experience in a call center environment (preferred).
- Previous experience in delivering services via multiple platforms (chat, video, phone) (preferred).
- Strong rapport-building skills (preferred).
- Strong written and verbal communication skills, excellent multitasking abilities, and proficiency in using various technology platforms and tools (preferred).
Benefits:
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access and many other benefits depending on eligibility.
Similar Jobs
Medical Assistant, Care Counselor
Medical Assistant supporting patient engagement and health status monitoring for a healthtech company. Prioritizing patient confidentiality and efficient communication in a remote setting.
Medisch Adviseur Transmuraal
Medisch Adviseur Transmuraal working on health products and supporting professionals in home care and hospitals. Join Essity Health & Medical's Clinical Selling Team.
Self-employed Consultant
Self-employed advisor promoting tailored natural cosmetic programs while collaborating with beauty coaches. Requires strong social skills and team cooperation.
Admissions Counselor
Admissions Counselor at ICL Academy responsible for guiding families through the enrollment process. Engaging with prospective students and parents to provide essential information and assistance.
Conseiller de vente à distance
Senior Sales Advisor supporting business growth for French entrepreneurs. Engaging with business leaders to analyze growth challenges and provide tailored advice.
Assistant Professor, Counseling
Assistant Professor providing professional leadership and high-quality clinical instruction to counseling students. Guiding them through their transformational journey from student to caregiver at West Coast University.
Insurance Solutions Advisor – Independent
Independent insurance advisor supporting clients on their insurance needs while building a strong freelance network in France. Join a motivated and structured team.
Insurance Counselor II – Centralized
Insurance Counselor role at DaVita providing education on health insurance options and implications. Supporting dialysis patients in navigating their insurance needs and managing healthcare.
School Counselor
School Counselor fostering social and emotional development at Virtual Preparatory Academy of Arizona. Collaborating with staff and families to maintain student graduation and career plans.
Bilingual Helpline Counselor – Care Consultant
Bilingual Care Consultant providing support for Alzheimer’s-related issues via a 24/7 Helpline, utilizing SFBT techniques and offering compassionate guidance. Must be bilingual in English and Spanish.
Helpline Counselor, Care Consultant
Provide compassionate support as a Helpline Counselor for individuals facing Alzheimer’s issues. Assist with crisis intervention and education about Alzheimer’s progression while working remotely.
Disaster Mental Health Cadre – Crisis Counselor – Emergency Response Team
Crisis Counselor providing disaster mental health support in impacted communities amidst various emergencies. Deploying for paid assignments across Florida with flexible duration based on needs.
Virtual School Counselor
School Counselor supporting student success at Pathfinder Career Academy, an online public school focusing on career exploration. Delivering comprehensive counseling services and academic programming to students in grades 6-12.
Licensed Mental Health Counselor, LMHC
Seeking licensed therapists for patient care at LifeStance Health, a national mental healthcare provider. Join our clinical team focused on improving mental health access in the Long Island City, NY area.
Licensed Clinical Social Worker / Licensed Professional Counselor
Licensed Clinical Social Worker providing remote behavioral health care. Collaborating with care teams and conducting therapy sessions independently for community mental health organizations.
Personal Financial Counselor, PFC – Assignment Ready Counselor
Personal Financial Counselor providing financial services to military personnel at installations. Offering counseling, workshops, and informational materials regarding financial planning and management.
SUD Counselor
SUD Counselor providing mental health support for clients in remote settings. Conducting assessments, therapy sessions, and collaborating with community agencies for effective treatment plans.
Part-time Faculty, Educational Counseling
Part-time Faculty in Educational Counseling at National University, providing support to diverse adult learners remotely. Ensure program quality, student engagement, and success through effective feedback and collaboration.
Licensed Mental Health Counselor – Limited Permit (MHC-LP)
Mental Health Counselor providing telehealth services for Brave Health, transforming access to mental health care. Supporting clients with outpatient services and achieving their mental health goals remotely.
Licensed Professional Counselor, LPCA
Licensed Professional Counselor providing outpatient therapy for mental health challenges in Texas. Conducting assessments and collaborating in the care of clients across diverse populations.