Admissions Counselor
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Job Description
Admissions Counselor at ICL Academy responsible for guiding families through the enrollment process. Engaging with prospective students and parents to provide essential information and assistance.
Responsibilities:
- Initiate and maintain contact with prospective students and their families through phone calls, emails, sms, and virtual meetings.
- Host informative sessions to educate parents and students about ICL Academy's programs, curriculum, and enrollment procedures.
- Assist families with completing the enrollment application and ensure all required documentation is submitted accurately and promptly.
- Provide personalized guidance to prospective students and parents, addressing questions, concerns, and academic goals.
- Maintain regular communication with applicants to provide updates on their application status and address any additional requirements.
- Represent ICL Academy at virtual and in-person events, conferences, and tournaments to promote our programs and attract new students.
- Maintain accurate records of prospective student information, application statuses, and enrollment data in our CRM system.
- Collaborate with other departments to ensure a seamless admissions process for students and families.
- Gather feedback from prospective families to identify areas for improvement and enhance the admissions experience.
- Ensure compliance with all admissions policies, procedures, and regulations.
Requirements:
- Bachelor's degree in Education, Counseling, Business Administration, or related field (preferred).
- 1+ Years previous experience in admissions, enrollment management, or customer service roles.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Ability to work independently and as part of a team.
- Familiarity with CRM software and Google/Microsoft Office Suite.
- Passion for education and student success.
- Strong time management skills.
Benefits:
- Sponsored Medical, Dental, and Vision benefits
- Sponsored 401K Plan
- Sponsored $50K Life Insurance included for all employees
- Flexible PTO
- Remote/Work from Home and flexible hours
- Professional development
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