Energy Operations Coordinator
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Job Description
Energy Operations Coordinator coordinating metering registrations and site visits for renewable energy transactions. Ensuring operational efficiency and customer satisfaction in a fast-paced environment.
Responsibilities:
- Own metering registrations end-to-end: Submit, track, and close registrations via Versa, including objections, re-applications, and confirmations.
- Coordinate connections, disconnections, and site visits: Keep all parties aligned (Versa, metering agents, DNOs, customers), and ensure issues are fully closed out.
- Keep appointments and records correct: Ensure metering agent appointments are correct ahead of billing runs, with audit-ready evidence and clean handoffs.
- Maintain accurate internal status: Keep CR/Omni and the Billing team up to date with clear, accurate, time-stamped updates.
- Improve how we operate over time: Spot repeat failure modes, document workflows, and support automation testing and process improvement.
Requirements:
- 1 to 3 years of experience in energy operations, metering operations, or closely related industry operations.
- Practical understanding of new connections and disconnections processes.
- Hands-on experience coordinating metering appointments and site visits.
- MHHS readiness: exposure to MHHS changes, or the ability to learn fast and embed into the programme quickly.
- Strong coordination skills across external partners and internal teams.
- Direct MHHS programme experience.
- Familiarity with COP compliance, MPAN vs MSID nuances, and DNO processes.
- Experience improving workflows through documentation, tooling, or automation.
Benefits:
- Salary aligned to internal benchmarks and reviewed twice a year.
- Stock options so everyone has ownership in our mission.
- 25 days holiday plus public holidays. Swap public holidays for the ones that matter most to you, and enjoy your birthday off.
- Remote first and flexible working, with clear core hours and no internal meetings on Friday afternoons.
- Home working and wellbeing budgets:
- Up to £1,200 or €1,200 per year for your remote setup.
- Up to £150 or €150 per month for wellbeing.
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