Enrollment/Billing Supervisor
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Job Description
Collections Supervisor managing healthcare billing processes for the Revenue Cycle Team at The Cigna Group. Ensuring productivity and quality standards are met while developing departmental resources.
Responsibilities:
- Manage assigned book of business to ensure that goals are achieved
- Plan and organize departmental resources: people, equipment, and supplies
- Develop consistent processes and establish performance standards
- Ensure that departmental productivity, compliance, and quality standards are met
- Audit staff performance as needed
- Identify problems, define alternatives, and recommend solutions for process improvements
- Review and update policies and procedures as needed
- Openly and consistently communicate with other departments, payers, and vendors
Requirements:
- High school diploma or GED required
- 3+ years of healthcare billing, registration, and patient business services
- Experience with third-party payer guidelines, billing practices and reimbursement practices is preferred
- Proficiency in the Microsoft Suite
- Knowledge of Medicare billing and requirements
- Experience with CPR+, HCN, and CareTend systems is a nice-to-have
Benefits:
- medical, vision, dental
- well-being and behavioral health programs
- 401(k)
- company paid life insurance
- tuition reimbursement
- a minimum of 18 days of paid time off per year
- paid holidays
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