Enterprise Applications – Automation Specialist
Posted 1hrs ago
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Job Description
Enterprise Applications & Automation Specialist supports core business applications at New Era Technology. Driving AI-powered automation initiatives and improving efficiency and business processes.
Responsibilities:
- Administer and support ConnectWise, Microsoft Dynamics 365 Business Central, and Workday Adaptive Planning.
- Manage application configuration, user access, system support, and documentation.
- Design and build workflows using Power Automate, Power Apps, Copilot Studio, and Azure AI services.
- Identify opportunities to automate manual and repetitive business processes.
- Develop AI-enabled solutions to improve productivity and operational efficiency.
- Collaborate with Enterprise IT, Security, Data, and Architecture teams on automation initiatives.
- Support user training, knowledge sharing, and continuous process improvement.
Requirements:
- 3+ years of experience supporting enterprise applications such as ERP, CRM, PSA, or financial systems.
- Experience with ConnectWise, Microsoft Dynamics 365 Business Central, or Workday Adaptive Planning.
- Hands-on experience with Microsoft Power Platform (Power Automate, Power Apps) and AI tools such as Copilot Studio or Azure OpenAI.
- Knowledge of SQL, REST APIs, and system integrations.
- Strong problem-solving, communication, and stakeholder management skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Experience with Azure AI, Copilot Studio, or Microsoft Fabric is highly desirable.
- Experience in an MSP environment.
- Familiarity with ITIL or IT Service Management practices.
- Experience with AI governance and enterprise automation initiatives
Benefits:
- Day 1 HMO + 1 free dependent
- Health and Wellness Reimbursement Benefits
- Sunlife Group Insurance
- Company Salary Loans
- Government contributions
- Assistance with government loan payments
- 13th month pay
- Night differentials pay
- Holiday pay (for hours worked on holidays)
- Mandated Leaves
- Work equipment provided


















