Enterprise Applications – Automation Specialist

Posted 1hrs ago

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Job Description

Enterprise Applications & Automation Specialist supports core business applications at New Era Technology. Driving AI-powered automation initiatives and improving efficiency and business processes.

Responsibilities:

  • Administer and support ConnectWise, Microsoft Dynamics 365 Business Central, and Workday Adaptive Planning.
  • Manage application configuration, user access, system support, and documentation.
  • Design and build workflows using Power Automate, Power Apps, Copilot Studio, and Azure AI services.
  • Identify opportunities to automate manual and repetitive business processes.
  • Develop AI-enabled solutions to improve productivity and operational efficiency.
  • Collaborate with Enterprise IT, Security, Data, and Architecture teams on automation initiatives.
  • Support user training, knowledge sharing, and continuous process improvement.

Requirements:

  • 3+ years of experience supporting enterprise applications such as ERP, CRM, PSA, or financial systems.
  • Experience with ConnectWise, Microsoft Dynamics 365 Business Central, or Workday Adaptive Planning.
  • Hands-on experience with Microsoft Power Platform (Power Automate, Power Apps) and AI tools such as Copilot Studio or Azure OpenAI.
  • Knowledge of SQL, REST APIs, and system integrations.
  • Strong problem-solving, communication, and stakeholder management skills.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Experience with Azure AI, Copilot Studio, or Microsoft Fabric is highly desirable.
  • Experience in an MSP environment.
  • Familiarity with ITIL or IT Service Management practices.
  • Experience with AI governance and enterprise automation initiatives

Benefits:

  • Day 1 HMO + 1 free dependent
  • Health and Wellness Reimbursement Benefits
  • Sunlife Group Insurance
  • Company Salary Loans
  • Government contributions
  • Assistance with government loan payments
  • 13th month pay
  • Night differentials pay
  • Holiday pay (for hours worked on holidays)
  • Mandated Leaves
  • Work equipment provided