Luxury Automotive Customer Expert, Italian-speaking
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Job Description
Italian-speaking customer expert supporting a luxury automotive brand remotely in Greece. Handling roadside assistance, connected mobility, technical, and vehicle-related inquiries.
Responsibilities:
- Provide premium customer support for a luxury automotive brand
- Cover roadside assistance, connected mobility services, and general customer service
- Assist customers by phone and email with breakdowns, digital services, technical questions, and vehicle-related inquiries
Requirements:
- Italian: C1
- English: B2
- Customer service experience preferred but not required
- Availability Monday–Friday with occasional weekends
- Availability for rotating shifts across 24/7 coverage
- Initial contract: 8 months
Benefits:
- Productivity bonus: up to €250/month
- Relocation support provided
- Salary increases to €1,100 after 12 months and €1,150 after 36 months
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