Executive Social Media Manager
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Job Description
Executive Social Media Manager leading ServiceTitan's executive social media strategy and managing content. Collaborating with executives to enhance their online presence and engage audiences effectively.
Responsibilities:
- Serve as the primary point of contact for all social media inquiries and initiatives, ensuring seamless communication and engagement with our executive team on a regular basis.
- Develop content and engagement strategy for each leader based on business priorities, key themes, and personal interests
- Ghostwrite, and execute all social media content, capturing their unique, authentic voices and aligning their narratives with overarching business goals.
- Measure program impact and tailor content strategy based on learnings
- Proactively monitor industry trends, competitor activity, and relevant conversations, identifying strategic opportunities for our executives to engage and lead the discussion.
Requirements:
- Communications professional with 5+ years of experience in social media or corporate communications, with at least 3+ years dedicated specifically to managing executive social media presence
- World-class ghostwriting, copywriting, and editorial skills, with a proven ability to capture and adapt to multiple, distinct executive voices
- Unimpeachable discretion, confidentiality, and exceptional attention to detail
- Proven ability to build strong, advisory relationships and manage complex dynamics with C-level stakeholders, acting with confidence, tact, and diplomacy.
- Deep understanding of the social media landscape, particularly LinkedIn, with a point of view on how to leverage channels for thought leadership
- Data-driven problem solver with a clear perspective on how to measure success and demonstrate the business value of social media programs
- Cross-collaborative by nature, you can quickly build relationships and are excited to build this new function while integrating it into the broader team strategy.
Benefits:
- Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.
- We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events.
- Great work is rewarded through Bonusly, peer-nominated awards, and more.
- Holistic health and wellness benefits: Company-paid medical, dental, and vision for you and your dependents, RSP match, and an employee assistance program.
- Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, financial planning tools, and more.
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