Field Application Scientist – Flow Cytometry
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Job Description
Field Application Scientist supporting Thermo Fisher Scientific customers with flow cytometry technologies across Southern California. Providing training, experimental guidance, troubleshooting, and product adoption support.
Responsibilities:
- Serve as a scientific and technical expert for customers evaluating, implementing, and using Thermo Fisher Scientific flow cytometry technologies and solutions
- Deliver scientific application support before and after instrument sales
- Design and deliver customer training through onsite visits, virtual meetings, workshops, webinars, demonstrations, and scientific presentations
- Consult with customers on experimental design, assay development, panel design, workflow optimization, controls, and data interpretation
- Troubleshoot complex scientific, application, and workflow-related flow cytometry issues
- Advise customers on maximizing the value and performance of flow cytometry instruments and workflows
- Collaborate with Technical Support and Service teams to resolve customer issues
- Provide guidance on multicolor and multiparameter flow cytometry, immunophenotyping, cell viability, apoptosis, proliferation, cell-cycle analysis, staining, fluorophore and antibody selection, compensation, controls, sample preparation, instrument setup, data acquisition, gating, quantitative analysis, assay development, and troubleshooting
- Partner with Account Managers, Sales Specialists, and Business Development teams on product evaluations, demonstrations, customer presentations, and scientific discussions
- Support prospective customers in evaluating flow cytometry solutions and contribute to product adoption
- Build relationships with Key Opinion Leaders, core facilities, and scientific collaborators
- Represent Thermo Fisher Scientific at conferences, workshops, seminars, and customer events
- Present scientific seminars and stay current on emerging flow cytometry, cell analysis, immunology, and related research advances
- Communicate customer feedback, application insights, competitive intelligence, and market trends to Product Management, R&D, Marketing, and Commercial Leadership
- Support new product launches and deliver technical and applications training to internal commercial teams
- Collaborate cross-functionally to improve customer experience, product adoption, and scientific support strategies
- Manage a geographically dispersed Southern California territory and approximately 75% travel
Requirements:
- Bachelor's degree in Cell Biology, Molecular Biology, Biochemistry, Immunology, Biotechnology, Biomedical Engineering, or a related life science discipline
- 2+ years of hands-on laboratory experience with flow cytometry, including designing, performing, optimizing, and troubleshooting experiments
- Experience with multicolor flow cytometry, including fluorophore selection, panel design, compensation, controls, sample preparation, antibody staining, and data acquisition
- Experience analyzing and interpreting flow cytometry data, including gating strategies and use of data analysis software
- Strong understanding of experimental design, quantitative assay development, and appropriate experimental controls
- Excellent analytical, troubleshooting, communication, and presentation skills, with the ability to explain complex scientific concepts to diverse audiences
- Ability to work independently from a remote home office
- Ability to travel approximately 50%
- Valid driver's license
- Preferred: PhD in a related scientific discipline
- Preferred: Experience working in a flow cytometry core facility or shared instrumentation laboratory
- Preferred: Advanced experience with multicolor or high-parameter flow cytometry
- Preferred: Experience developing and optimizing complex flow cytometry panels
- Preferred: Experience with flow cytometry data analysis software
- Preferred: Experience with cell sorting and/or advanced cell analysis workflows
- Preferred: Experience supporting immunology, oncology, cell therapy, drug discovery, or translational research applications
- Preferred: Hands-on experience with Thermo Fisher Scientific flow cytometry instruments, reagents, software, or comparable technologies
- Preferred: Experience delivering scientific presentations, workshops, instrument demonstrations, or customer training
- Preferred: Experience in a customer-facing scientific role such as Field Application Scientist, Applications Specialist, Technical Support Scientist, or Core Facility Scientist
Benefits:
- Variable annual bonus based on company, team, and/or individual performance results
- Choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs
- Commuter benefits
- Tuition reimbursement
- At least 120 hours paid time off (PTO)
- 10 paid holidays annually
- Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
- Accident and life insurance
- Short- and long-term disability
- 401(k) U.S. retirement savings plan
- Employees’ Stock Purchase Plan (ESPP) with company stock available at a discount
- Fully remote work arrangement
- Remote home office work with travel support
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