Field Engineer
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Job Description
Field Engineer providing technical support in Quality Assurance for Bridgestone products. Responsible for product evaluations and customer technical assistance in the tire industry.
Responsibilities:
- Monitor product performance in the field – search, identify, and pre-qualify evaluation users.
- Initiate, track, report, and follow up on field evaluations of products.
- Investigate and initiate new product requests based on field evaluation and market awareness.
- Create and issue return tire reports.
- Provide technical expertise to fleets, dealers, and sales force – respond to technical requests and training requests.
- Participate in surveys for information on current product performance and usage in the field.
Requirements:
- Bachelor’s degree in mechanical engineering
- At least 2 years of work experience in tire or automotive industry
- Customer service experience
- At least 2 years of relevant experience in a technical role for minimum qualifications.
Benefits:
- A supportive and engaging onboarding experience to ensure a smooth transition into our team.
- The opportunity to develop and grow, through training and regular mentorship.
- Corporate Social Responsibility activities.
- A truly global, dynamic and challenging work environment.
- Agility and work/life effectiveness and your long-term well-being.
- A diverse and inclusive team.
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