Field Operations Contractor
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Job Description
Field Operations Contractor supporting Denver/Boulder market rollout for hospitality tech platform. Installing our platform, supporting restaurant teams, and ensuring smooth go-live experiences.
Responsibilities:
- Coordinate on-site installations and onboarding for new restaurant partners
- Set up hardware and software according to site-specific requirements
- Train/retrain front-of-house staff and management on product usage and best practices
- Act as a trusted point of contact for operators during and after launch
- Troubleshoot issues in real-time and relay insights to the internal team
- Help maintain momentum post-launch to ensure product adoption and partner satisfaction
Requirements:
- You’ve worked in or closely with the hospitality industry (restaurants, tech vendors, POS providers, etc.)
- You're tech-savvy and a quick study - comfortable picking up new systems to support partner setup, troubleshooting, and account management.
- You’re organized, hands-on, and not afraid to roll up your sleeves
- You’re a strong communicator who can build quick rapport with operators and staff
- You have flexible availability and can adapt to changing field needs (some early mornings/evenings)
- You’re based in Denver/Boulder and have reliable access to transit
Benefits:
- Competitive Compensation: Target hourly wage: $30/hour based on experience
- Commitment to Equal Opportunity
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