Field Service Engineer
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Job Description
Field Service Engineer commissioning, maintaining, and repairing clean-energy and industrial power equipment for Sensata Technologies. Troubleshooting electrical and control systems at U.S. customer sites with up to 50% travel.
Responsibilities:
- Diagnose and resolve technical issues
- Engage with clients and ensure customer satisfaction
- Serve as customer contact for technical and service-related problems
- Commission, maintain, troubleshoot, and repair power conversion and generation equipment at customer sites
- Perform preventive maintenance and control integration
- Create reports analyzing product failures and issues
- Provide feedback on product enhancements
- Ensure compliance with safety protocols and regulatory requirements
- Determine cost-effective repairs or resolutions to minimize customer downtime
- Develop technical procedures and train operators
- Travel up to 50% to customer sites across the U.S.
Requirements:
- Relevant work experience or knowledge of the role
- Ability to work as a team player in a fast-paced environment
- Demonstrated ability to handle multiple competing tasks and demands
- Strong organization, planning, and time management skills
- Accountability for achieving goals and standards
- Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel
- Eligibility to obtain authorization under ITAR and/or EAR
- Non-U.S. persons may not be eligible to obtain required authorization
Benefits:
- Competitive medical, dental, vision, life and disability insurance plans
- Education reimbursement
- Wellness programs
- 401(k) retirement plan with Company matching
- Paid time off, including vacation or flex-time, sick, bereavement, and parental leave
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