Field Service Operations Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Field Service Operations Manager at Culligan ensuring operational efficiency and profitability while leading the Field Operations team through a period of growth.
Responsibilities:
- Promoting a Health and safety culture in the day to day function of the Culligan Operations Team.
- Shaping and executing the Field Service Strategy across your regions ensuring alignment to wider business objectives.
- Accountable for driving the operational and commercial performance of your regions, continuous improvement and sharing of best practice.
- Accountable for delivering the Operational SDP plan and revenue targets.
- Responsible for recruiting, leading, inspiring and managing your regions
- Working to achieve development and growth in the skills and capabilities of your regions
- Building close working relationships between the Customer and the necessary operational and support teams to ensure effective and efficient delivery of scheduled activities and management of stock/ inventory
- Accurately updating all relevant systems with key information to enable successful resolution of scheduled activities, inventory management and tracking of all mandatory KPIs
- Accountable for your regions governance and adherence to procedures and compliance with company policy and best practice. Including, but not limited to, any external audit requirements
- Ensuring compliance with the end to end Field Operations processes, policies and procedures
Requirements:
- A proven excellent track record of leading Field Service Operations
- Strong ability to influence and construct business strategy and improvements
- Excellent ability to handle a range of diverse and competing priorities
- Demonstrated excellent commercial awareness
- Ability to resolve challenging situations in a clear, empathetic, conciliatory manner
- A proven track record of providing excellent customer service
- Strong oral and written communication skills
- Full and valid driving license with a maximum of 3 points (none of which are for dangerous or careless driving)
- Competence in using Microsoft Office tools
- Sound knowledge of Health and Safety in operational roles
- Strong ability to consistently achieve targets
Benefits:
- 25 Days Holiday plus Bank Holidays
- Additional Annual Holiday option to buy or sell
- Pension Scheme
- Product discounts
- Cycle-to-work Scheme
- Online discounts/perk platform
- Enhanced Maternity & Paternity Leave
- Life Assurance
- Opportunities for ongoing Training & Development
- Employee Assistance Programme - Counselling
Similar Jobs
Director, Solutions Strategy – Operations
Director of Solutions Strategy & Operations responsible for operational foundations in fast-growing functions. Building systems for technical teams with a focus on scalable solutions.
Product/Process Engineer, Broadband Operations
Product/Process Engineer leading the manufacturing lifecycle of optoelectronic products at Ciena. Ensuring production readiness, reliability, and performance for high-performance networks globally.
Associate, Market Operations
Associate, Market Operations ensuring integrity of DraftKings’ prediction markets. Manage market activities, provide operational support, and conduct surveillance in a dynamic regulatory context.
Senior Manager – Testing Operations
Sr. Manager Testing Operations at Luminare Health managing testing strategy and planning meetings. Leads testing programs ensuring business outcomes by developing consultative teams and engaging methodologies.
Community Operations Intern
Intern role in community operations directly engaging users through various interactions. Focusing on user behavior understanding and relationship building for growth opportunities.
Client Operations Associate
Remote Client Operations Associate role at Blyss Journeys, responsible for client requests and documentation in a flexible scheduling environment.
Lead, Executive Operations
Lead, Executive Operations to structure execution for CEO and leadership team. Collaborate with teams to translate priorities into actionable plans for improved clarity.
Lead, Executive Operations
Lead, Executive Operations focusing on building simple structures for the CEO and leadership team. Coordinating across functions to improve clarity and reduce friction in high-priority work.
Operations Executive – Junior Production Coordinator, 1–3 Years Experience
Operations Executive supporting residential interior fit-out projects and coordinating with internal teams for smooth execution. Ensuring positive customer experience and adherence to design standards.
Senior Operations Analyst
Senior Operations Analyst at Argano overseeing project data and delivery processes. Driving operational excellence and strategic initiatives with cross-functional collaboration and mentorship.
Lead IT Operations Engineer
Lead IT Operations Engineer managing cloud IT infrastructure and operations, focusing on Microsoft 365 and Azure configurations while ensuring security and efficiency.
Cloud Cost Analyst – Cloud FinOps
Cloud Cost Analyst optimizing cloud spend for the National Institute of Allergy and Infectious Disease. Collaborating with clients on financial operations and cloud economics best practices.
Country Study Operations Manager – France
Country Study Operations Manager responsible for study management in clinical trials at Parexel. Leading study activities and vendor management with a focus on patient well-being.
Revenue Specialist III
Revenue Specialist III responsible for investigating and designing strategic initiatives to improve revenue cycle performance. Analyze data trends and support billing processes in healthcare Finance sector.
Operations Director
Operations Director at Solenis managing operational performance across nine manufacturing sites in North America. Leading safety, compliance, quality, and continuous improvement efforts in a complex manufacturing environment.
Operations Associate
Operations Associate overseeing pre and post-trade processing for broker-dealer operations. Collaborating across teams to optimize financial operations and regulatory compliance.
Operations Associate
Operations Associate supporting the operational infrastructure of a globally distributed crypto wallet team. Managing internal coordination systems and driving cross-functional accountability.
Senior Manager – RCM – Coding Operations
Sr. Manager overseeing revenue cycle management and coding operations at US Anesthesia Partners. Providing leadership and expertise in coding edits and denials while improving operational performance.
Staking Operations Lead
Lead Staking Operations for network health at Solana Foundation. Focus on decentralization and maintain relationships with validators and stakers in the Solana ecosystem.
Global Operations Quality Manager
Global Operations Quality Manager at Syneos Health responsible for leading quality management in clinical trials. Ensuring compliance and collaboration within study teams to achieve quality goals.