Field Solutions Engineer
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Job Description
Field Solutions Engineer supporting partner and customer technical delivery with hands-on integration and enabling sessions. Fulfilling complex technical challenges for MATTR's digital trust infrastructure.
Responsibilities:
- Embed into priority partner and customer engagements to accelerate progress toward defined technical outcomes
- Provide hands-on integration and implementation support, guiding teams on recommended approaches
- Diagnose and resolve complex technical issues, coordinating internally to drive resolution
- Plan and facilitate technical workshops, hackathons, and enablement sessions to build capability and adoption
- Build and maintain high-quality demo assets, including sample applications, reference implementations, and demo environments
- Continuously improve technical demos to support customer engagements and internal enablement
- Capture and standardise repeatable technical patterns (reference architectures, templates, runbooks, playbooks)
- Gather evidence-based insights from real-world deployments and translate them into actionable product feedback
- Maintain clear communication on engagement status, risks, and next steps across stakeholders
Requirements:
- Experience in a customer-facing technical role (Solutions Engineer, Implementation Engineer, Customer Engineer, Sales Engineer, Technical Consultant or similar)
- Strong engineering fundamentals with the ability to troubleshoot and resolve complex integration and implementation challenges
- Experience delivering technical solutions end-to-end alongside customer or partner engineering teams
- Experience facilitating hands-on technical workshops, hackathons, or enablement sessions
- Experience building and maintaining demo assets (sample apps, reference implementations, demo environments)
- Clear and structured written communication skills (technical documentation, patterns, engagement summaries)
Benefits:
- Flexible remote working environment
- Culture that values curiosity, quality, and authenticity.
- Opportunity to work with a mission-driven team pioneering in a future-forward domain.
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